Quality Assurance & Operations Executive: Impact Delivery

Singtel Group; Malacca City; On-site; MYR 40,000 - 60,000; Full time

Job summary

A telecommunications company in Malacca is looking for a Quality Assurance & Operations Executive to support testing activities, including manual test execution and incident validation. The ideal candidate has a background in Information Technology/Computer Science and at least 2 years of experience in software testing. Strong skills in defect management tools, especially JIRA, are essential. This position offers opportunities for career growth and offers a dynamic work environment.

Qualifications

• Minimum 2 years of experience in software testing or telecommunications products testing.
• Familiarity with test lifecycle processes and QA methodologies.
• Basic understanding of automation testing or scripting.

Responsibilities

• Support regression testing for BAU deployments and hotfix releases.
• Monitor and validate operational flows (e.g., order stuck cases).
• Log and track defects using tools such as JIRA or ALM.

Skills

Software testing

Telecommunications product testing

Defect management tools (e.g., JIRA, ALM)

Communication skills

Time management

Education

Diploma or Degree in Information Technology / Computer Science

Tools

JIRA

ALM

Job description

A telecommunications company in Malacca is looking for a Quality Assurance & Operations Executive to support testing activities, including manual test execution and incident validation. The ideal candidate has a background in Information Technology/Computer Science and at least 2 years of experience in software testing. Strong skills in defect management tools, especially JIRA, are essential. This position offers opportunities for career growth and offers a dynamic work environment.