Quality Assurance Executive

Nestlé SA; Teluk Panglima Garang; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading food and beverage company in Malaysia is looking for a Quality Assurance Executive to enhance business quality performance. You will be crucial in implementing quality processes, managing complaints effectively, and collaborating with various staff levels. Candidates should possess a Bachelor’s degree in Food Science and have 2+ years of food manufacturing experience. This role offers a chance to grow within a globally recognized organization committed to improving lives and sustainability.

Qualifications

• 2+ years of experience in Food Manufacturing.
• Factories manufacturing experience related to quality or supply chain quality experience.
• Reasonably good command of English.

Responsibilities

• Implement quality elements in Inter Market Supply processes.
• Build quality competency among operation staff.
• Manage and coordinate IMS related complaints effectively.
• Work closely with factories to improve damage stocks.
• Participate in discussions on IMS related issues.
• Ensure timely signature on required technical documents.
• Include quality elements in product briefs for exporting markets.
• Participate in transportation trials for new products.

Skills

Factory manufacturing experience

Command of English

Leadership skills

Communication skills

Training abilities

Preventive mindset

Good warehouse practices

Education

Bachelor’s Degree in Food Science

Job description

Position Snapshot

Permanent – Full Time

• Bachelor’s Degree in Food Science and any other relevant background
• 2+ years of experience in Food Manufacturing

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestlé career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestlé, you are enabled and encouraged to grow not only as professionals, but also as people.

As a Quality Assurance Executive, you will provide permanent decision support to the Division head and to the managers of all key business functions. You will monitor, communicate and challenge the performance of the business and ensure proper internal control on all major & critical business processes.

A day in the life of...

• Implement quality elements in the process of Inter Market Supply on import of finished goods and export of semi‑finished and finished goods into and from Nestlé Malaysia either at NDC/CFW and 3rd party warehouses.
• Build quality competency on all operation and loading staff who play a role in IMS activities (this includes Nestlé employees, 3rd party service providers and container liners).
• Manage and coordinate all IMS related complaints effectively, including investigation, root cause identification and implementation of preventive actions by the relevant stakeholders.
• Ensure closure of complaints on agreed turn‑around time (TAT).
• Work closely and actively with factories on damage stocks improvement related to dents, torn and other defects noted on arrival of stocks at IMS warehouse.
• Participate actively in WOR with relevant stakeholders to discuss and share on IMS related issues or topics.
• Work closely with Post Documentation Team to ensure timely signature on Certificate of Analysis and other technical documents required for export shipments.
• Participate in all IMS product briefs to ensure all quality elements are included as part of product briefs to be complied by exporting markets.
• Actively participate in transportation trials related to shipments on new products to ensure all quality aspects are considered before proceeding to commercial shipments and trial reports are shared with all relevant stakeholders.

What Will Make You Successful

• Some factory manufacturing experience related to quality or supply chain quality experience.
• Reasonably good command of English.
• Good leadership to lead a team of multiple disciplines to achieve a common goal.
• Ability to communicate with all levels of staff.
• Ability to conduct training for all levels of staff.
• Good mindset and understanding of preventive mode to avoid recurrence of problems/issue.
• Good warehouse practices.