Quality Assurance and Compliance Officer

CURTIN EDUCATION CENTRE PTE. LTD.; Pasir Panjang; On-site; MYR 50,000 - 70,000; Full time

Job summary

A notable educational institution is seeking a Quality Assurance and Compliance Officer responsible for managing the Quality Management Systems. The role involves conducting audits, ensuring compliance with standards, and developing reporting tools. Candidates should possess a Bachelor's degree, experience in quality assurance, and proficiency in Microsoft Office and programming languages. The position offers good career advancement opportunities.

Qualifications

• Minimum of two years’ experience in a quality assurance or administrative role.
• Ability to present and explain complex information clearly.
• Willingness to work outside regular hours for audits.

Responsibilities

• Implement and monitor Quality Management System requirements.
• Conduct regular internal audits for compliance.
• Support the development of dashboards for quality performance.

Skills

High-level proficiency in Microsoft Office applications

Excellent written and verbal communication skills

Strong organisational and analytical skills

Strong programming or scripting skills

Education

Recognised Bachelor’s degree or higher

Tools

Python

VBA

SQL

Job description

The Quality Assurance and Compliance Officer is responsible to manage and maintain the applicable Quality Management Systems at Curtin Singapore with good career advancement prospects.

Key Responsibilities:

• Implement and monitor Quality Management System (QMS) requirements and procedures in accordance with institutional and regulatory standards.
• Liaise with relevant certification bodies and regulatory agencies on all matters related to QMS compliance.
• Ensure alignment with applicable quality assurance standards, policies, and legislative requirements.
• Conduct regular internal audits to assess compliance and identify opportunities for improvement.
• Execute approved QMS procedural changes and support their implementation through training and provision of relevant tools and techniques.
• Collaborate with internal stakeholders to embed quality assurance practices across all functional areas.
• Leverage programming skills to automate data collection, reporting, and compliance tracking processes.
• Support the development of dashboards and tools that improve transparency and real-time monitoring of quality performance indicators.
• Demonstrate flexibility and commitment to working outside normal business hours as required to meet project or audit deadlines.
• Perform any other duties as assigned by the Head, Quality Assurance & Compliance.

SELECTION CRITERIA:

A. Essential:

· A recognised Bachelor’s degree (or higher).

· Minimum of two years’ experience in a quality assurance or administrative role, preferably within an educational institution.

· High-level proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

· Excellent written and verbal communication skills, including the ability to present and explain complex information clearly.

· Demonstrated ability to manage time effectively, meet deadlines, and work independently with minimal supervision.

· Strong organisational and analytical skills, with a high level of initiative and attention to detail.

· Willingness to work outside regular hours to support institutional quality timelines and audits.

B. Desirable:

· Strong programming or scripting skills with the ability to automate workflows and reporting (e.g., Python, VBA, SQL).

· Experience in academic administration in the tertiary education sector.

· Experience in working with international students.

· Fluency in a second language/work experience in a foreign culture