QAQC Executive

Superlon Worldwide; Klang City; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading manufacturing company in Klang City seeks a QA/QC officer to support the management of the Integrated Management System (IMS). Ideal candidates will have a Bachelor’s degree, at least 2 years of relevant experience, and a strong grasp of ISO standards. Key responsibilities include overseeing quality inspections, leading investigations on customer complaints, and coordinating audits. The position offers a collaborative work environment focused on continuous improvement and teamwork.

Benefits

Free parking

Medical benefits

Company performance rewards

Qualifications

• Minimum 2 years of experience in QA/QC within a manufacturing environment.
• Strong understanding of ISO standards and regulatory requirements.
• Knowledge of calibration and testing procedures.

Responsibilities

• Support the QAQC Manager in maintaining the Integrated Management System.
• Develop and review quality assurance procedures.
• Coordinate internal and external audits to ensure compliance.

Skills

Quality tools proficiency

Problem-solving skills

Analytical skills

Communication skills

Teamwork commitment

Detail-oriented

Education

Bachelor's degree in Engineering or related field

Tools

Quality management software

MS Office

Job description

Qualifications

• Education: Bachelor's degree in Engineering, Quality Management, Manufacturing, or related discipline.
• Experience: Minimum 2 years of working experience in QA/QC (manufacturing/production environment preferred). Fresh graduates are encouraged to apply.
• Strong understanding of ISO 9001:2015, ISO14001:2015 and other relevant standards (RoHS, Green Building certification, FM Approval, and others is an advantage).
• Proficient in quality tools and methodologies (e.g., 5 Whys, Fishbone Diagram, FMEA, SPC, CAPA).
• Knowledge of calibration, testing equipment, and laboratory procedures.
• Familiar with legal and regulatory requirements related to product quality and safety.
• Strong problem-solving, analytical, and decision-making skills.
• Proficiency in MS Office and quality management software/tools.
• Personal Attributes: Excellent communication and interpersonal skills.
• Detail-oriented, systematic, and able to work under pressure.
• Strong commitment to continuous improvement and teamwork.
• Languages: Proficiency in English and Bahasa Malaysia (written and spoken), Mandarin is an added advantage.

Responsibilities

• Support the QAQC Manager in planning, implementing, and maintaining the company’s Integrated Management System (IMS) in accordance with ISO 9001:2015 & ISO 14001:2015 and other relevant standards.
• Develop, review, and update product specifications, testing protocols, and quality assurance procedures.
• Oversee product quality inspections, testing, and evaluation to ensure compliance with internal standards, customer requirements, and regulatory obligations (including RoHS, SIRIM, etc.).
• Lead the investigation, resolution, and documentation of customer complaints, ensuring corrective and preventive actions (CAPA) are effectively implemented.
• Supervise, monitor, and evaluate the performance and achievements of subordinates, providing regular coaching, mentoring, and disciplinary guidance where necessary.
• Plan and conduct training programs for QA/QC staff, including new employee induction, technical training, and refresher sessions.
• Coordinate internal and external audits (ISO audits, corporate audits, customer audits, supplier audits), and ensure timely closure of non-conformities.
• Oversee calibration and verification of testing and measuring equipment, ensuring records are properly maintained.
• Review, approve, and monitor product samples and testing processes to maintain product reliability and quality.
• Provide technical support to customers and prospective clients regarding product quality, testing methods, and certifications.
• Ensure all product certifications, licenses, and renewals are completed before expiration dates.
• Assist the QAQC Manager in departmental reporting, documentation, and continuous improvement initiatives.
• Lead or participate in quality improvement projects, root cause analysis, and cross-functional problem-solving.

Benefits

• Free parking provided
• Medical benefits provided!
• Company trip for performer & performance reward.