At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips form the hidden part of the world we live in today.
When you join ST, you will be part of a global business of more than 115+ nationalities present in 40 countries, with 50,000+ diverse and dedicated creators & makers of technology around the world.
YOUR ROLE
- Strong knowledge of customer ECC management and complaint resolution techniques to meet customer excursion targets.
- Proficient in quality system compliance and effectiveness monitoring, including IATF and automotive customer certification requirements.
- Ability to lead and manage internal quality audits to ensure continuous system effectiveness.
- Skilled in coordinating training and certification programs for manufacturing specialists to support manufacturing processes.
- Expertise in managing plant process control, quality gates, and clean room standards to meet industry requirements.
- Experience establishing and managing incoming material quality monitoring and supplier quality audit programs.
- Ability to manage plant process change management systems to ensure compliance with automotive requirements.
- Strong capability in managing shopfloor quality engagement programs, including quality campaigns and manufacturing workcell activities.
Leadership & Interpersonal Skills
- Strong leadership and team management skills to guide QA engineers, manufacturing specialists, and cross‑functional teams.
- Excellent communication skills to interface effectively with product groups, customers, suppliers, and internal stakeholders.
- Proven ability to drive quality culture and continuous improvement initiatives at the plant and shopfloor levels.
- Ability to collaborate with multiple teams, including product groups and NPI, to ensure quality deliverables are met.
Additional Attributes
- Analytical mindset with strong problem‑solving skills to implement systemic corrective actions and prevent reoccurrences.
- Detail‑oriented and highly organized to manage multiple quality assurance functions simultaneously.
- Proactive approach to quality management, ensuring customer satisfaction and compliance with industry standards.
YOUR SKILLS & EXPERIENCES
- Bachelor’s degree in Engineering, Quality Management, or a related technical discipline.
- Minimum 7‑10 years of experience in quality assurance within a manufacturing environment, preferably automotive industry.
- Proven experience managing customer ECC (Escalation and Complaint Control) processes and driving quality improvement programs to reduce customer complaints.
- Strong background in implementing and maintaining quality systems compliant with IATF 16949 and customer‑specific automotive quality standards.
- Experience leading internal audit programs and ensuring ongoing quality system effectiveness.
- Hands‑on experience managing First Article (FA), Repeatability & Reproducibility (R&R), and Electrostatic Discharge (ESD) controls in a manufacturing environment.
- Demonstrated ability to manage process controls, quality gates, and supplier quality audit programs.
- Practical knowledge of Six Sigma methodologies and experience leading Six Sigma projects.
- Experience working with New Product Introduction (NPI) teams to ensure quality standards are met for new product releases.
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Application Questions
- Which of the following statements best describes your right to work in Malaysia?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a Quality Assurance Manager?
- How many years' experience do you have in a quality assurance (QA) role?
- Are you willing to relocate for this role?
Working at ST means innovating for a future that we want to make smarter, greener, and sustainable. Our technology starts with you. Join us and start the future!
Perks and benefits: Medical, Education support, Dental, Sports (e.g. Gym), Parking, car loan interest subsidies, year‑end bonus, perfo