QA Manager

Avery Dennison; Bandar Baru Bangi; On-site; MYR 80,000 - 100,000; Full time

Job summary

A global materials science company is seeking a Quality Manager to oversee quality systems in Malaysia. The role requires 7-10 years of experience in quality management, focusing on compliance with industry standards, quality strategies, and developing processes that enhance customer experience. The ideal candidate will have strong leadership, analytical skills, and a proven ability to manage multi-site roles.

Qualifications

• 7-10 years of experience in quality management, with a minimum of 3 years in a regional or multi-site role.
• Strong knowledge of quality assurance methodologies, tools, and processes.
• Experience with quality management systems and audit (e.g., ISO 9001, FSC audit).
• Proven leadership and team management skills.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Develop and implement quality strategies.
• Establish quality goals, metrics, and monitor progress.
• Identify and prioritize quality improvement opportunities.
• Implement quality assurance processes and procedures.
• Monitor and analyze quality performance data.
• Ensure compliance with industry standards and company policies.
• Plan and conduct internal and external quality audits.
• Collaborate with procurement to evaluate suppliers based on quality criteria.
• Resolve supplier quality issues.
• Address customer complaints and feedback.
• Analyze customer satisfaction data.
• Implement initiatives for continuous improvement.

Job description

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com

Job Description

ABOUT THE ROLE:

Manage and control the quality system in Malaysia to ensure that the activities comply with the company Quality management System, quality standard and policy. Work closely with a production team in order to ensure that they meet customer requirements and enhance the customer experience process with Avery Dennison.

YOUR RESPONSIBILITIES WILL INCLUDE :

• Quality Strategy and Planning: Develop and implement quality strategies
• Establish quality goals and metrics, and monitor progress against these benchmarks.
• Identify and prioritize quality improvement opportunities.
• Development and implementation of quality assurance processes and procedures.
• Monitor and analyze quality performance data, and implement corrective actions as needed.
• Ensure compliance with industry standards, regulatory requirements, and company policies.
• Plan and conduct internal and external quality audits, and manage follow-up actions to address audit findings.
• Maintain and update quality documentation, including policies, procedures, and audit reports.
• Collaborate with the procurement team to evaluate and select suppliers based on quality criteria.
• Work with suppliers to resolve quality issues, quality performance and conduct regular supplier audits.
• Address customer complaints and feedback promptly and effectively, ensuring resolution and continuous improvement.
• Analyze customer satisfaction data and implement measures to enhance customer experience.
• Identify and implement continuous improvement initiatives to enhance product quality and operational efficiency.

Qualifications

WHAT WILL BE LOOKING IN YOU FOR :

• 7-10 years of experience in quality management, with a minimum of 3 years in a regional or multi-site role.
• Strong knowledge of quality assurance methodologies, tools, and processes.
• Experience with quality management systems and audit (e.g., ISO 9001, FSC audit).
• Proven leadership and team management skills.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

Job Location