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A manufacturing company in Malaysia seeks a Quality Assurance Manager to lead a team, implement quality standards, and ensure product excellence. The ideal candidate will have a Bachelor's degree in Quality Management and experience with ISO standards, alongside strong leadership and analytical skills. Proficiency in Malaysian, English, and Mandarin is advantageous. This role is essential in maintaining high product quality and compliance with industry standards.
The ideal candidate need to have a strong understanding of industry standards, and leadership skills to guide a young team in achieving excellence. If you are passionate about driving quality improvement and maintaining high standards in product delivery, we encourage you to apply.
Leading and managing the QA team in the development, implementation, and execution of quality assurance processes and strategies.
Developing and enforcing quality standards and procedures, ensuring all team members follow them.
Monitoring and analyzing key quality metrics to track product performance and identify areas for improvement.
Working closely with product development, engineering, and operations teams to ensure that quality standards are integrated into the product lifecycle.
Overseeing the planning and execution of audits, inspections, and tests to evaluate product quality.
Developing and maintaining quality documentation, including test plans, reports, and defect tracking records.
Establishing and maintaining a strong communication channel with other departments to ensure quality expectations are met throughout the production process.
Conducting root cause analysis of quality issues and implementing corrective actions to prevent recurrence.
Providing leadership, training, and development opportunities to QA staff to enhance team skills and performance.
Oversee and coordinate the daily operations of the QA department, ensuring all activities align with business goals and customer requirements.
Lead the development and execution of quality assurance plans for products, including both manual and automated testing strategies.
Perform risk assessments and ensure quality risks are mitigated throughout the product life cycle.
Monitor testing progress, defect trends, and product performance, providing status updates to senior management.
Ensure compliance with regulatory standards, industry best practices, and company policies regarding quality assurance processes.
Collaborate with engineering, product management, and customer support teams to gather feedback and improve product quality.
Conduct periodic team performance reviews, offer constructive feedback, and implement continuous improvement initiatives.
Ensure all product releases meet defined quality criteria before they are launched to customers.
Assist in the identification and implementation of new tools and technologies to enhance the quality assurance processes.
Manage and mentor the QA team, fostering a collaborative and results-driven environment.
Stay updated on industry trends, new quality management methodologies, and regulatory changes that affect product quality.
Bachelor’s degree in Quality Management, Business Administration, or a related field.
Experience in implementing and managing ISO management systems, with a strong understanding of ISO 9001, FSSC and HACCP.
Proficiency in Bahasa Malaysia, English, and Mandarin is highly advantageous.
In-depth knowledge of ISO standards and quality management principles.
Excellent organizational and time-management skills.
Strong analytical and problem-solving abilities.
Proficiency in quality management software and Microsoft Office Suite.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Detail-oriented and quality-focused.
Proactive and results-driven.
Strong leadership and team collaboration skills.
Commitment to continuous improvement and operational excellence.