QA Director

Globetronics Sdn. Bhd.; Bayan Lepas; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading semiconductor company located in Penang is seeking a qualified QA Manager to oversee quality assurance processes and drive continuous improvement. The ideal candidate will possess a Bachelor's Degree in Engineering, have at least 5 years of managerial experience in QA, preferably in the semiconductor sector, and demonstrate strong leadership skills. Responsibilities include team leadership, customer interface development, and management of quality control systems to ensure high product reliability and customer satisfaction.

Qualifications

• At least 5 years of relevant experience in QA managerial position.
• Experience in semiconductor industry preferred.
• Hands-on experience in quality systems and customer interface.

Responsibilities

• Lead and motivate QA team to achieve quality objectives.
• Develop customer interface system for quality feedback.
• Coordinate product reliability control and testing systems.

Skills

Coaching capability

Technical competency in engineering analysis

Problem solving

Leadership

Statistical tools (8D, 5Why, FMEA, SPC)

Education

Bachelor's Degree in Engineering

Tools

ISO/TS/QMS systems

VDA system & technical audit

Job description

Job Description

Strong DA, WB and Encap process equipment knowledge with hands‑on experiences

Experience in quality issue and crisis management, effective customer management

Ability to connect cost with quality/yield and set clear direction for quality management

Inculcate and drive for Quality importance and performance thru’ implementation of good quality system, compliance and continuous improvement programs

To lead and motivate QA team to achieve quality objectives and goals and ensure ALL quality and product reliability indicators are well sustain all the time.

Develop a good customer interface system and ensure all quality related feedbacks and issues are promptly resolved and achieve total customer satisfaction.

Work as a team with production, engineering & customer to improve product quality and operation productivity

To lead and implement and constantly work with suppliers to good incoming quality control and ensure supplier quality sustainance.

To oversee, coordinate and implement the product reliability control, failure analysis and testing system to meet end customer requirements from time to time.

Lead and conduct periodic training related to quality system, product etc

Job Requirements

• Coaching capability
• Preferably have prior working experience in an OSAT (Outsourced Semiconductor Assembly & Test) company
• Managerial experience and building effective teams.
• Technical competency in engineering analysis, Failure analysis, structured technical reporting.
• Candidate must possess at least a Bachelor’s Degree, preferably in Engineering field or its equivalent
• Hands‑on experience in quality system and customer interface
• Familiar with ISO/TS/QMS system and experience in VDA system & technical audit
• Competent and knowledge in problem solving & statistical tools, eg, 8D, 5Why, FMEA, SPC, Control Plan, DOE, MSA, JMP, WLP and Power Electronics.
• Good analytical skill, strong leadership and motivated person
• At least 5 years of relevant working experience in QA managerial position, preferably in semiconductor background