provider relations _sme

RecruitFirst Pte Ltd; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment firm in Malaysia is seeking a candidate for a full-time position. The role involves generating reports and maintaining accurate records in internal systems. Candidates should have a diploma or degree in Business, more than 2 years of experience in General insurance, and be proficient in English and Cantonese. Knowledge of Simplified Chinese is a plus. Compensation ranges from MYR 2,200 to MYR 2,800 per month, depending on experience.

Qualifications

• More than 2 years of experience in insurance specializing in General insurance, preferably Healthcare/Medical.
• Ability to communicate effectively in English and Cantonese.
• Writing and reading Simplified Chinese is an added advantage.

Responsibilities

• Generate reports and network summaries as needed.
• Update internal systems with movement notices.
• Maintain provider records and contract details.
• Support onboarding of new providers.
• Handle contract renewals and system reference data.
• Respond to enquiries about claims status.
• Ensure accurate data entries and system updates.
• Make calls to network providers as needed.

Skills

English

Cantonese

Simplified Chinese

General insurance expertise

Education

Diploma/Degree in Business or relevant courses

Job description

What requirements you'll need to be eligible

• Diploma/Degree in Business or any other relevant courses
• Required to speak in English & Cantonese (Writing & Reading simplified Chinese is an added advantage)
• More than 2 years experienced in insurance specializing in General insurance (Healthcare/Medical will be an added advantage)

What you'll be doing on the job

1. Generate different reports and network summaries on regular and ad hoc basis.
2. Handle movement notices and update internal systems.
3. Create and maintain provider records, provider related codes and contract details in internal systems.
4. Support onboarding of new providers.
5. Send notification email to internal parties on "Large Hospital Claim" cases.
6. Handle contract renewals and maintain system reference data.
7. Check claims status upon receiving enquiries from network providers.
8. Ensure all data entries and system updates are accurate and completed on time.
9. Make calls to network providers upon ad hoc request.

Contract

MYR 2,200 - MYR 2,800 /Month

Full-Time