Proton Service Advisor

Regal Motors Pte Ltd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A trusted automotive service center in Malaysia is seeking a Service Advisor to be the first point of contact for customers. You will assist with service bookings, advise on repairs, and keep customers informed throughout the service process. Ideal candidates will have excellent communication skills and a customer-focused attitude, with a diploma in automotive or mechanical fields preferred. Fresh graduates are encouraged to apply. Attractive salary and benefits offered.

Benefits

Training & career growth opportunities

Attractive salary + incentives

Staff benefits & company support

Qualifications

• Fresh graduates are welcome; experience in service centres is an added advantage.
• Friendly and approachable demeanor.

Responsibilities

• Assist customers with service bookings & walk-ins.
• Advise on repairs, maintenance, and aftersales products.
• Prepare job orders & coordinate with workshop technicians.
• Keep customers updated on progress and delivery times.

Skills

Customer-focused

Good communication skills

Ability to work in a fast-paced environment

Education

Diploma/Certificate in Automotive/Mechanical

Job description

Your Role

Join us as the first point of contact for our customers! As a Service Advisor, you’ll be the face of our Proton Service Centre — welcoming customers, understanding their needs, and ensuring their vehicles are well taken care of from check-in to delivery.

What You’ll Do

• Assist customers with service bookings & walk-ins.
• Advise on repairs, maintenance, and aftersales products.
• Prepare job orders & coordinate with workshop technicians.
• Keep customers updated on progress and delivery times.

What We’re Looking For

• Diploma/Certificate in Automotive/Mechanical (preferred).
• Fresh graduates are welcome; experience in service centres is an added advantage.
• Friendly, customer-focused, with good communication skills.
• Able to work in a dynamic and fast-paced environment.

Why You’ll Love It Here

• Training & career growth opportunities
• Attractive salary + incentives
• Staff benefits & company support
• Be part of a trusted Proton brand

Unlock job insights

Salary match • Number of applicants • Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What\'s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years\' experience do you have as a Sales Adviser?
• Do you have automotive sales experience?
• Do you have experience in a sales role?

Regal Motors Holdings Sdn Bhd is one of the authorized 4S dealers for Proton automobiles in the Klang Valley. We are fully prepared to embark and commit to prioritizing our customers\' needs and will provide excellent services to all our customers. In addition, we seek to meet the challenging customer expectation with the combined resources of our vastly experienced leadership, dedicated management team and support staff force in both sales and service.

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