Property Management Maintenance Coordinator

Good Life Property Management; Batu Pahat; Remote; MYR 100,000 - 150,000; Part time

Job summary

A property management company is seeking a skilled Maintenance Coordinator to arrange repairs and maintenance for rental units. Responsibilities include contacting vendors, scheduling repairs, and ensuring quality standards are met. Candidates should have prior maintenance coordination experience and strong customer service skills. This is a fully remote role with an hourly rate of $8 - $9.

Qualifications

• Minimum of 1 year of maintenance coordination experience.
• Internet speed of 50 mbps and above is required.
• Ability to work 8-5 PST hours from any geographic location.

Responsibilities

• Coordination of maintenance and repairs across rental units.
• Research and onboard new vendors as needed.
• Maintain quality control standards for all repairs.

Skills

Excellent customer service

Negotiation skills

Basic knowledge of G-Suite applications

Maintenance coordination experience

Education

College Degree

Tools

Gmail

Google Drive

Google Sheets

Appfolio

Property Meld

Job description

Overview

Good Life Property Management is seeking an experienced Maintenance Coordinator to join our growing team. As the Property Management Maintenance Coordinator you are responsible for arranging repairs and maintenance across a large number of rental units; this position involves identifying vendors, scheduling repairs and verifying quality of work performed. This position is fully remote and you can reside in any geographic location, but you must be able to work 8-5 PST hours.

Duties and Responsibilities

• Contacts approved vendors for support
• Research and onboard new vendors as needed
• Obtains landlord approval in accordance with management agreement terms, escalates issues to PME as needed, coordinates maintenance and repairs upon approval
• Develops maintenance plans and implements them
• Ensures quality control standards are consistently met
• Purchases any equipment, tools or materials that may be required
• Assesses procedures and makes recommendations for improvement
• Orders and coordinates delivery of appliances and materials for occupied properties
• Approves maintenance invoices
• Troubleshoots maintenance tickets
• All other duties as assigned

Skills and Qualifications

• College Degree (preferred)
• Minimum of 1 year of maintenance coordination experience
• Excellent customer service and negotiation skills
• Basic knowledge of G-Suite applications (Gmail, Drive, Google Sheets)
• Experience in Appfolio and Property Meld (preferred)
• Internet speed of 50 mbps and above
• This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours
• Hourly Rate: $8 - $9 per hour

KPIs

• Average days to complete a service request
• Individual phone pickup rate
• Positive (5-star) online reviews

Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.

Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.