Property Management Assistant (Maintenance)

Good Life Property Management; Batu Pahat; Remote; MYR 100,000 - 150,000; Part time

Job summary

A property management company is seeking a Property Management Assistant (Maintenance) to manage repairs and maintenance for rental units. Responsibilities include vendor management, quality control, and coordinating maintenance schedules. The role is remote, requiring candidates to work 8-5 PST. Preferred qualifications include a college degree and experience with G-Suite apps.

Qualifications

• Minimum of 1 year of maintenance coordination experience.
• Excellent customer service and negotiation skills.
• Basic knowledge of G-Suite applications (Gmail, Drive, Google Sheets).

Responsibilities

• Contacts approved vendors for support.
• Research and onboard new vendors as needed.
• Obtains landlord approval in accordance with management agreement terms.

Skills

Excellent customer service and negotiation skills

Basic knowledge of G-Suite applications

1 year of maintenance coordination experience

Education

College Degree (preferred)

Tools

Appfolio

Property Meld

Job description

Property Management Assistant (Maintenance)

Good Life Property Management is seeking an experienced Property Management Assistant (Maintenance) to join our growing team. As the Property Management Assistant (Maintenance) you are responsible for arranging repairs and maintenance across a large number of rental units; this can include identifying vendors, scheduling repairs and verifying quality of work performed. This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours.

Duties and Responsibilities

• Contacts approved vendors for support
• Research and onboard new vendors as needed
• Obtains landlord approval in accordance with management agreement terms, escalates issues to PME as needed, coordinates maintenance and repairs upon approval
• Develops maintenance plans and implements them
• Ensures quality control standard are consistently met
• Purchases any equipment, tools or materials that may be required
• Assesses procedures and makes recommendations for improvement
• Orders and coordinates delivery of appliances and materials for occupied properties
• Approves maintenance invoices
• Troubleshoots maintenance tickets
• All other duties as assigned

Skills and Qualifications

• College Degree (preferred)
• Minimum of 1 year of maintenance coordination experience
• Excellent customer service and negotiation skills
• Basic knowledge of G-Suite applications (Gmail, Drive, Google Sheets)
• Experience in Appfolio and Property Meld (preferred)
• Internet speed of 50 mbps and above
• This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours
• Hourly Rate: $8 - $9 per hour

KPI's

• Average days to complete a service request
• Individual phone pick up rate
• Positive (5-star) online reviews

Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.

Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.