Promoter cum Merchandiser

Benns Ethicoa Chocolate Factory Sdn Bhd; Kajang Municipal Council; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading chocolate manufacturer in Kajang is looking for a Promoter cum Merchandiser to enhance brand visibility and drive sales. Responsibilities include actively promoting products, managing inventory, and maintaining attractive displays. Candidates must have strong communication skills, preferably speak Chinese, and possess a pleasant personality. The role requires independent work and the ability to establish good relationships with store managers while ensuring product availability across outlets. Training will be provided, along with performance-based incentives.

Benefits

Training on product knowledge

Attractive incentives based on performance

Qualifications

• Experience in merchandising, retail sales, FMCG or promoter roles is an advantage.
• Pleasant personality and positive working attitude.
• Able to work independently with minimal supervision.

Responsibilities

• Actively promote products to customers at assigned outlets.
• Maintain stock levels and ensure attractive product displays.
• Build relationships with store managers and report issues.

Skills

Strong communication skills

Interpersonal skills

Product knowledge

Ability to speak Chinese

Education

Minimum SPM or equivalent

Job description

Benns Ethicoa Chocolate Factory Sdn Bhd – Balakong, Selangor

The Promoter cum Merchandiser is responsible for promoting Benns EthicoaChocolate products, ensuring excellent product display, maintaining stock levels, and delivering outstanding customer service at assigned outlets. This role plays a key part in building brand visibility and driving sales performance.

Key Responsibilities

• Actively promote Benns EthicoaChocolate products to customers.
• Provide product information, tasting (if applicable), and recommendations.
• Demonstrate strong product knowledge and communicate brand values (ethical sourcing, artisan quality, etc.).
• Maintain a friendly, professional, and engaging approach with customers.
• Ensure product displays are neat, attractive, and aligned with brand guidelines.
• Arrange products according to planogram or promotional requirements.
• Monitor and replenish stocks at outlets to avoid out-of-stock situations.
<>Ensure correct price tags and promotional materials are displayed.

3. Outlet Relationship & Coordination

• Build good working relationships with store managers and staff.
• Report any issues related to product placement, competitor activity, or outlet needs.
• Support in setting up promotional displays and in-store activation when required.

4. Inventory Management

• Perform regular stock checks and record inventory levels.
• Report stock movements, returns, and expiry checks to the Sales/Marketing team.
• Ensure FIFO (First-In, First-Out) practice is consistently applied.
• Prepare daily/weekly sales reports as required.
• Share customer feedback and market insights to help improve sales strategies.

Requirements :

• Minimum SPM or equivalent.
• Experience in merchandising, retail sales, FMCG or promoter roles is an advantage.
• Ability to speak Chinese is required, as the position will be based in a tourist area.
• Good communication and interpersonal skills.
• Pleasant personality and positive working attitude.
• Able to work independently with minimal supervision.
• Willing to travel to assigned outlets (if required).
• Able to work weekends, public holidays, and promotional events.
• Must possess own transportation to ensure reliability in reaching various work locations.

Additional Information

• Training on product knowledge and customer engagement will be provided.
• Attractive incentives based on performance/outlet sales (if applicable).