Job Description Summary
The Project Manager Installation (PMI) is part of Healthcare Project Management (HPM), responsible for managing wing to wing projects of GE HealthCare business, owns the project management and implementation process for GE HealthCare Diagnostic Imaging, including sales order review, customer meeting, project planning, design/layout, contractor interface, submission of documentation, issue resolution, GE resources coordination which includes product shipping logistics, installation and training.
This role will be based in Malaysia and report into the Project Management Manager - Singapore, Malaysia & Indirect countries. In the role the incumbent maybe be required to oversee and support channel partner projects in Cambodia.
Job Description
Essential Responsibilities:
- Turnkey/Non-Turnkey Projects and/or Product/Equipment-Only Projects in Imaging Systems (MRI, CT, Xray, Cathlab, Women’s Health, MI and NM).
- Drive customer satisfaction and process productivity from project feasibility study until project closure.
- The PMI is responsible for the implementation of GE HealthCare products and services, including turnkey projects, site preparation, delivery of equipments, installation planning, coordination & trainings.
- Wing to Wing management of each project milestone in a timely and quality manner in accordance with defined global standards, milestones and customer satisfaction matrix.
- Deliver the project and manage contractors and 3rd parties to comply with GE QA and Environment, Health & Safety (EHS) requirement.
- Act as the primary liaison between GE, and the GE customer team.
- Work closely with customers facility and General Contractors
- Work with GE channel partners and support in project management.
- Identify, escalate, and resolve issues, which might affect customer satisfaction and GE operational targets.
- Adapt a proactive approach to identify risks to project success and create and maintain a project risk log; develop effective action plans for resolution as early as possible.
- Work cross functionally with sales and services teams while owning the project management and implementation process for GE HealthCare Diagnostic Imaging.
- Additional and ad hoc projects and tasks assigned by manager.
- Participate in process improvement initiatives regionally and globally.
Required Qualifications
- Bachelor’s degree and a minimum of 4 to 5 years of project management experience, preferably in a medical device organization handling capital equipment.
- Working knowledge of AutoCAD, MS Project and other Applications.
- Ability to work independently managing multiple projects and competing priorities
- Demonstrated experience with large-scale project management where deadlines were met on schedule or ahead of schedule.
- Strong oral and written communication skills. Ability to document, plan and communicate with internal and external customers.
- Construction field experience for hospital construction such as civil work, structural, HVAC and clean room is desirable.
- Multitasking abilities to drive critical issues simultaneously.
- Independently lead a customer through all aspects of design and requirements
Additional Information
Relocation Assistance Provided: No