The GTPC department in Malaysia is a centralized leadership of all import and export departments throughout Mr. DIY worldwide and central oversight of technology for shipment planning and execution, facilitating the movement of cargo to and from different countries. Planning, monitoring, measuring, and supervising import and export shipments to deliver compelling cost efficiencies and essential strategic capabilities. Managing stakeholders and ensuring that shipments comply with domestic laws as well as international export, trade and financial laws.
We are looking for a proactive and ambitious individual to join our Global Trade & Product Compliance Project Team. The role involves managing and coordinating all aspects of import and export logistics for projects, ensuring compliance with project timelines, overseeing trade and product compliance regulations, controlling logistics costs, and providing high-quality reporting. This position is based in Balakong Industrial Park, Malaysia.
Major Duties and Responsibilities
Trade Management
- Oversee import and export activities, ensuring compliance with shipping regulations and trade requirements.
- Manage logistics schedules, ensuring alignment with project timelines and objectives.
- Analyse logistics data (e.g., delivery backlogs, fulfilment metrics, lead-time, invoice and costs) to identify issues and implement solutions.
- Support internal teams in optimizing shipping processes and implementing logistical solutions.
- Review shipping documents for accuracy and ensure smooth operations.
Product Compliance Management
- Ensure compliance with local HS codes, import regulations, and international product standards (Household, Medical, Appliances, F&B, Cosmetic, Toy, etc.).
- Liaise with country local team and third-party consultants for obtaining quotation, product approvals and manage compliance certificates, licenses, and permits.
- Track and analyse compliance performance metrics to support continuous improvement initiatives.
- Collaborate with the Local Import team to resolve any issues during the importation process.
- Assist in the development and maintenance of standard operating procedures (SOPs) related to product compliance.
- Monitor and report on legislative changes, advising management on the impact of evolving regulations.
- Maintain and update regulatory files/ database including reports, licenses, permits and certificates for internal record keeping.
- Manage and maintain a tracking log for all compliance regulatory safety certificates, licenses, permits, and related documents.
Project Management
- Serve as the primary logistics point of contact for the project team, bridging communication between HQ, vendors, local teams, and external partners.
- Monitor project progress and escalate delays proactively to relevant teams
- Identify operational bottlenecks and propose solutions to improve efficiency and workflow
Leadership & Continuous Improvement
- Proactively identify process gaps, compliance risks and operational inefficiencies across trade, logistics, and regulatory activities.
- Drive continuous improvement initiatives by proposing, implementing and tracking corrective and preventive actions.
- Analyse performance and compliance data to identify trends, root causes and improvement opportunities.
- Lead alignment with cross-functional and country teams to close gaps and improve execution consistency.
- Escalate systemic issues with clear analysis, impact assessment, and practical recommendations.
- Promote a culture of compliance, ownership, and continuous improvement within the team.
Requirements
- Bachelor’s or master’s degree in any Supply Chain/Business Management or related field and min. 5 years of experience.
- Proven experience in regulatory compliance and product standards, with solid knowledge of local and international regulations, customs operations, and HS codes.
- Experience working with third-party agencies and within ISO or product compliance environments.
- Strong analytical and problem-solving skills, with the ability to identify gaps, assess risks, and drive process improvements.
- Excellent interpersonal and communication skills, with the ability to influence stakeholders and collaborate across functions and regions.
- Proficient in Mandarin and English (written and verbal); detail-oriented, proactive, and adaptable in a dynamic environment.