Program Management

FLEXTRONICS TECHNOLOGY (PENANG) SDN BHD; Seberang Perai; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading technology company in Penang is seeking a qualified Program Manager to oversee program schedules and budgets. The role requires a bachelor's degree in engineering and over 5 years of experience in program administration/management. The successful candidate will manage interdepartmental activities, ensure customer satisfaction, and facilitate communication across teams. We offer a range of benefits including medical, dental, and performance bonuses.

Benefits

Medical benefits

Dental benefits

Vision benefits

Life Insurance

Paid Time Off

Performance Bonus

Qualifications

• Minimum of 5 years’ experience in program administration/management.
• Ability to track metrics and manage program schedules effectively.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• Oversee interdepartmental activities ensuring adherence to timelines and quality.
• Act as key channel of communication for customers and resolve issues.

Skills

Program administration/management

Excellent communication

Budget management

Customer satisfaction

Education

Bachelor's degree in engineering or related field

Job description

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Management located in Prai, Penang.

Responsibilities

• Organize, plan and direct program schedules and budgets
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program, and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction, also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer´s satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Holds up production sites for projects, costs and other customer related matters through business and expertise.

Qualifications

• Typically requires a Bachelor's degree in engineering or related field or equivalent experience.
• Typically requires a minimum of 5 years’ experience in program administration/management or related area.

Benefits

• Medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Performance Bonus

FA22

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).