Program Director – D365 Centre of Excellence (COE) (PH2348-SG-JDB)

Search & Select International Limited; Shah Alam; On-site; MYR 250,000 - 300,000; Full time

Job summary

A leading recruitment firm is seeking a Program Director for D365 Centre of Excellence in Shah Alam, Malaysia. The role entails leading the strategic planning and execution of Dynamics 365 across Asia. The ideal candidate will have proven experience in large-scale ERP implementations, strong leadership skills, and excellent communication capabilities. This is a critical position to ensure alignment with business goals and delivery excellence.

Qualifications

• Proven experience in leading large-scale Dynamics 365 implementations.
• Strong understanding of change management principles.
• Exceptional leadership and project management skills.

Responsibilities

• Lead the strategic planning and execution of the Dynamics 365 rollout.
• Build and lead the Centre of Excellence for Dynamics 365.
• Ensure successful program delivery across Asia.

Skills

Leadership

Project management

Change management

Communication

Collaboration

Education

Bachelor's degree in business or IT

Master's degree preferred

Tools

Dynamics 365

ERP systems (e.g., SAP, Oracle)

Job description

Program Director – D365 Centre of Excellence (COE) – PH2348-SG-JDB

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Search & Select International Limited (www.searchselect.net) is a professional search and recruitment firm. We provide quality services to clients of various business sectors and deliver satisfaction to both our clients and candidates.

Our client, one of world leading brand in FMCG industry, is inviting high caliber applicants for the following opening.

Program Director – D365 Centre of Excellence (COE)

Ref no: PH2348-JDB

The Program Director will lead the strategic planning and execution of the Dynamics 365 rollout across Asia. This role ensures program success, alignment with business goals, and delivery excellence while coordinating cross-functional teams and external partners.

Responsibilities:

• Build the Centre of Excellence: Establish and lead the COE for Dynamics 365 development and release management.
• Develop methodologies and best practices to enhance program capabilities.
• Conduct analysis and develop a strategic rollout plan for Dynamics 365 in Asia.
• Own the roadmap for ERP, integration, testing, and change management.
• Solution Delivery: Ensure successful D365 program delivery across Asian markets.
• Oversee project scope, design, reporting, and data management.
• Support and Service Delivery: Ensure operational support and service delivery post-hypercare.
• Establish metrics and KPIs for continuous improvement.
• Governance and Methodology: Manage project governance, escalation processes, and stakeholder engagement.
• Oversee budget management and intercompany recharge.
• Stakeholder Engagement: Lead engagement with internal and external stakeholders, including vendors.
• Change and People Leadership: Guide change impact assessments and lead team management activities.

Requirements:

• Bachelor's degree in business, Information Technology, or a related field; Master’s degree preferred.
• Proven experience in leading large-scale Dynamics 365 implementations or similar ERP projects (e.g. Dynamics AX, SAP, Oracle, etc).
• Strong understanding of change management principles and practices.
• Exceptional leadership and project management skills, with a track record of delivering complex projects on time and within budget.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

How to apply:

Please submit your resume in Word format quoting the reference no. and expected salary to our company email (top in red) or by clicking "APPLY NOW" below

(Personal data collected will be used for recruitment purposes only.)

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