Production Support Engineer: Debt Manager & Auto-Dialer

NTT DATA, Inc.; Kuala Lumpur; On-site; MYR 60,000 - 84,000; Full time

Job summary

A leading technology services firm in Kuala Lumpur is seeking an Application Production Support professional to provide essential system support for the Debt Manager and Auto-Dialer applications. This role demands at least 3-5 years of experience in technical support, along with skills in Java, .Net, and MSSQL. The ideal candidate will work closely with users, perform root cause analysis, and manage system enhancement projects. This position may involve on-call support, emphasizing a proactive and collaborative attitude.

Qualifications

• 3-5 years of relevant technical support experience.
• Hands-on experience with Java, .Net, and MSSQL.
• Background in Banking IT is an advantage.

Responsibilities

• Provide system support for Debt Manager & Auto-Dialer application.
• Perform Level 2 and 3 production support.
• Conduct problem investigation and solution implementation.

Skills

Java

.Net

MSSQL Database

Windows

Linux

JBoss

Apache Tomcat

Unix scripting

MS-DOS

Job description

A leading technology services firm in Kuala Lumpur is seeking an Application Production Support professional to provide essential system support for the Debt Manager and Auto-Dialer applications. This role demands at least 3-5 years of experience in technical support, along with skills in Java, .Net, and MSSQL. The ideal candidate will work closely with users, perform root cause analysis, and manage system enhancement projects. This position may involve on-call support, emphasizing a proactive and collaborative attitude.