Product Specialist

Johnson & Johnson MedTech; Perak; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading healthcare company in Perak is seeking a Clinical Sales Support professional to assist in sales operations. Responsibilities include supporting internal teams, implementing training programs, and managing customer inquiries. Candidates should possess strong communication skills and be willing to work in dynamic environments involving surgery. This position is open to fresh graduates or those with limited experience.

Qualifications

• Occasional travel may be required, with expenses covered by the company.
• Comfortable with on-call working schedules.
• Willing to enter operating theatres and witness surgeries involving blood.
• High level of professionalism, discretion, and independent judgment.

Responsibilities

• Support internal teams in the Clinical Sales – Surgeons area.
• Execute routine and complex tasks accurately and timely.
• Assist in developing implementation plans for clinical sales opportunities.
• Implement clinical sales training programs and materials.
• Maintain and update the sales audit database.
• Respond to customer inquiries and complaints.
• Track and document clinical and procedural discussions.
• Leverage strategic partnerships to support customer acquisition.

Skills

Strong problem-solving skills

Organizational skills

Project management skills

Outspoken and confident communication

Education

Fresh graduates or candidates with up to 2 years of experience

Job description

At Johnson & Johnson we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function

MedTech Sales

Job Sub Function

Clinical Sales – Surgeons (Commission)

Job Category

Business Enablement/Support

All Job Posting Locations

Perak, Malaysia

Job Responsibilities

• Support internal teams in the Clinical Sales – Surgeons area with administrative and operational tasks
• Execute routine and complex tasks with accuracy, timeliness, and quality
• Assist in developing implementation plans and activities to close key clinical sales opportunities
• Implement clinical sales training programs including strategy, process, and materials
• Maintain and update the sales audit database with verified and secure data
• Respond to customer inquiries and complaints, escalating complex cases to the manager
• Track and document clinical, procedural, and technical discussions for internal reference
• Leverage strategic partnerships to support customer acquisition and review market feedback

Job Requirements

• Based in Perak, Malaysia. Occasional travel may be required, and all related expenses will be fully covered by the company.
• Open to fresh graduates and candidates with up to 2 years of experience.
• Comfortable with on‑call working schedules.
• Willing to enter operating theatres and witness surgeries involving blood.
• Must be outspoken and confident in communication.
• Strong problem‑solving, organizational, and project management skills.
• High level of professionalism, discretion, and independent judgment.
• Role falls under the Orthopedics portfolio.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech