Product Owner (Lending)

Boost Holdings Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Boost Bank is seeking a Product Owner in the Lending team to build and scale its SME lending portfolio, covering SME Term Financing, Revolving Credit and other business lending solutions, with scope to contribute across the wider retail lending portfolio.

You will own defined product areas end to end, collaborating with engineering, design, credit, risk, operations, and marketing to bring products to market, and to drive STP, research, and go-live readiness.

Qualifications

• 2–4 years of experience in product management, business analysis, digital delivery, banking, or fintech.
• Exposure to lending, credit, or SME banking is an advantage but not essential.
• Comfortable with data and able to build a case with evidence.

Responsibilities

• Own defined product areas within the lending roadmap end to end, from problem definition through to launch and post-release optimisation.
• Write and manage product backlogs, user stories, and acceptance criteria.
• Work with engineering, design, and operations teams to deliver features on time and to quality.
• Lead UAT planning, test scenarios, and go-live readiness for product releases.
• Identify friction, automate where possible, and simplify the borrowing journey.
• Conduct customer, partner, and internal user research and translate findings into opportunities.
• Benchmark competitors and surface ideas worth testing.
• Drive Straight-Through Processing by removing or redesigning steps.
• Track product performance across conversion, approval rates, time-to-cash, and drop-offs.
• Coordinate with Credit, Risk, Compliance, Operations, Marketing, and Tech teams.

Skills

Product management

Business analysis

Digital delivery

Cross-functional teamwork

Education

Bachelor's degree in Business, Finance, Computer Science, Engineering, or related field

Job description

As a Product Owner within the Lending team, you will help build and scale Boost Bank's lending portfolio in a digital-first environment. Your primary focus will be SME Lending covering products such as SME Term Financing, Revolving Credit, and other business lending solutions with scope to contribute across the wider retail lending portfolio, as business priorities evolve. You will own defined product areas end to end, working with engineering, design, credit, and risk teams to bring products to market.

Key responsibilities

Own defined product areas within the lending roadmap end to end, from problem definition through to launch and post-release optimisation

Write and manage product backlogs, user stories, and acceptance criteria, ensuring they meet customer and business needs

Work day to day with engineering, design, and operations teams to deliver features on time and to quality

Lead UAT planning, test scenario preparation, and go-live readiness for product releases

Bring fresh thinking to the borrowing journey, actively identify friction points, manual workarounds, and opportunities to simplify

Conduct customer, partner, and internal user research, and translate findings into product opportunities

Benchmark competitor and regional lending propositions and surface ideas worth testing

Drive Straight-Through Processing (STP) by identifying steps that can be automated, removed, or redesigned

Track and report on product performance across conversion, approval rates, time-to-cash, and drop-offs

Act as a point of contact for product areas across the Bank and coordinate with Credit, Risk, Compliance, Operations, Marketing, and Tech teams

About you

Bachelor's degree in Business, Finance, Computer Science, Engineering, or related field

2–4 years of experience in product management, business analysis, digital delivery, banking, or fintech

Exposure to lending, credit, or SME banking is an advantage but not essential; the domain can be learned on the job

Comfortable with data; able to work with numbers, spot patterns, and build a case with evidence

Curious and questioning by nature, with the confidence to challenge existing processes constructively

Strong written and verbal communication, and able to work effectively across cross-functional teams

Self-starting and comfortable operating in a fast-paced, ambiguous environment

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