Product Manager- Platforms

Clutch Canada; Kuala Lumpur; Remote; MYR 335,000 - 503,000; Full time

Job summary

A leading tech firm is seeking a Product Manager to own user-facing platforms like desktop apps and mobile apps. The role involves leading product strategy, enhancing user experience, and collaborating across teams to drive product adoption. Ideal candidates should have 4+ years in product management and a strong understanding of user lifecycle management. This position offers a remote work environment and competitive compensation.

Benefits

Competitive compensation

Work remotely in your country

Flexible leave policy

Flexible working hours

Tech reimbursements

Qualifications

• 4+ years of product management experience focused on apps and browser extensions.
• Demonstrated success in launching and marketing user-facing software.
• Strong understanding of user onboarding and retention.

Responsibilities

• Lead product strategy, execution, and lifecycle for various platforms.
• Design and optimize onboarding and retention flows.
• Work cross-functionally to improve platform features.

Skills

Product management

User lifecycle management

Collaboration skills

Technical proficiency

Job description

Overview

Product Manager - Platforms. Locations include Manila, Ho Chi Minh, Lisbon, Sao Paolo, Buenos Aires, Jakarta, Cape Town, Lagos, Singapore, Cairo, Taipei, Kuala Lumpur, Istanbul, Budapest. Role is remote, full-time.

Fireflies.ai is the #1 AI teammate for meetings, trusted by over 20 million people across 500,000+ organizations. We are focused on revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting. Fireflies.ai has achieved unicorn status with a valuation exceeding $1 billion.

Role Overview

We are seeking an entrepreneurial Product Manager to own user-facing platforms like desktop app, mobile app, and Chrome extension at Fireflies.ai. You will lead the roadmap, development, and user lifecycle touchpoints (e.g., push notifications), driving adoption, retention, and engagement. As Fireflies.ai evolves to deliver more real-time collaboration and voice AI experiences, your work will be critical to our next stage of growth.

Key Responsibilities

• End-to-End Ownership: Lead product strategy, execution, and lifecycle for desktop, mobile, and Chrome extension.
• Lifecycle Management: Design, implement, and optimise onboarding, activation, push notifications, and retention flows.
• User Experience: Deeply understand customer journeys, pain points, and workflows to deliver delightful, performant, and reliable platform experiences.
• Collaboration: Work cross-functionally with engineering, design, data, and growth to launch new features and improve existing ones.
• Platform Growth: Partner with marketing to scale adoption and usage, leveraging data and experimentation.
• Realtime & Voice: Prepare platforms for the future of real-time collaboration and voice AI, aligning closely with product and engineering leadership.

Requirements

• 4+ years of product management experience with a focus on desktop/mobile apps and browser extensions.
• Demonstrated success in launching, scaling, and marketing user-facing software across platforms.
• Strong understanding of user lifecycle touchpoints: onboarding, push, engagement, retention.
• Technical proficiency: Able to work closely with engineering and make data-driven decisions.
• Exceptional collaboration, project management, and communication skills.
• Startup or high-growth environment experience preferred.

Values

• You should be a great communicator and culture maintainer
• You're data-driven and customer-focused
• You value fast & incremental engineering cycles
• You maintain design excellence and minimise complexity
• You measure your results & automate when possible
• You get 10% better at something every week
• You have an internal compass and take accountability & initiative
• We value overcommunication, candid feedback and a results-driven culture

Perks and benefits

• Competitive compensation
• Work remotely anywhere in your respective country
• Ability to move laterally within a team and grow rapidly
• Paid time off and flexible leave policy
• No boss culture
• Flexible working hours
• LGBTQ+ friendly
• Company offsites
• Tech reimbursements

About us

At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from investors like Canaan and Khosla Ventures, Fireflies is driven by a global team spanning 20+ countries and every timezone. We dogfood our product to build a world-class, global-first team.

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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