Product Manager

ThoughtFull™ World; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic mental health company is seeking a Product Manager to spearhead the development of their platform. This role involves collaborating with cross-functional teams to identify user needs and deliver impactful features. Ideal candidates should have over three years of product management experience and possess strong problem-solving and communication skills.

Qualifications

• 3+ years experience in a Product Manager or Associate PM role.
• Strong problem-solving skills with a bias for execution.
• Excellent written and verbal communication skills.

Responsibilities

• Collaborate with stakeholders to define product opportunities.
• Conduct research and analyze data to inform product direction.
• Translate product ideas into user stories and requirements.

Skills

Problem-solving

Written communication

Verbal communication

Collaboration with design and engineering

Familiarity with Jira

Familiarity with Figma

Familiarity with analytics dashboards

Job description

About ThoughtFull

ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere.

ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporates clients around the Asian region and beyond. We were the first in Asia to offer clinically validated text-based coaching and the first to partner with insurers, making care more accessible to individuals and businesses. Join us on our mission and be part of our rockstar team!

The Role:

ThoughtFull is hiring a Product Manager to drive the development and continuous improvement of our mental health platform. You’ll work cross-functionally to identify user needs, shape solutions, and deliver features that create measurable impact – across mobile, web, and backend platforms.

What you will do:

• Product Discovery & Planning

• Collaborate with stakeholders (Product, Clinical, Engineering, Ops, BD, CS) to define clear product problems and opportunities

• Conduct research, analyze data, and synthesize feedback to inform product direction

• Assist in shaping the product roadmap and prioritizing features based on impact

• Execution & Delivery

• Translate product ideas into user stories, requirements, and acceptance criteria

• Coordinate with Design and Engineering teams to bring features from idea to deployment

• Participate in daily standups, planning meetings, sprint reviews, and retrospectives

• Communication & Alignment

• Ensure alignment on goals and priorities across cross-functional teams

• Share updates with internal stakeholders on progress, timelines, and decisions

• Balance competing needs, technical constraints, and user value

• Product Optimization

• Define and track key product metrics (e.g., engagement, adoption, session usage)

• Identify opportunities for improvement through data and user feedback

• Support testing and validation (A/B tests, prototypes, feedback loops)

Skills and Qualifications:

• 3+ years experience in a Product Manager or Associate PM role

• Strong problem-solving skills with a bias for execution

• Excellent written and verbal communication

• Comfortable working with design and engineering teams in an agile environment

• Familiar with tools such as Jira, Figma, and analytics dashboards (e.g., Mixpanel, Redash)

• Bonus: experience in mental health, healthtech, or working on user-facing mobile apps

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.