Process Executive (HR Services - Data & Operation) ANZ Hour

INFOSYS LIMITED; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology consultancy in Petaling Jaya seeks a Process Executive to provide HR administrative support. Responsibilities include managing employee records and handling HR transactions. The ideal candidate has a Bachelor's Degree and experience in human resources, with familiarity in SAP or Workday. Fluent English is required, and the role will operate during ANZ hours.

Qualifications

• 1-3 years of related experience in shared service environment.
• Demonstrates knowledge or experience in HR & case management systems.
• Proven experience in similar human resources positions.

Responsibilities

• Act as point of contact for HR-related queries.
• Organize and maintain employee records.
• Co-ordinate administration for HR projects.

Skills

Interpersonal relationship skills

Fluent in English

HR software usage

Education

Bachelor's Degree or equivalent

Tools

SAP

Workday

HRIS

Job description

Overview

Process Executive (HR Services - Data & Operation) ANZ Hour

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The HR Shared Services Administrator delivers administrative support to the organization on various HR subject matters. This individual is responsible for supporting HR initiatives, in support of organization growth. This position focuses on administration and transactional activities within the HR Shared Services department. They provided direct administrative support to senior HR employees in the HR Shared Services department and works cooperatively with team members to support completing the HR department objectives.

Provides direct support to company employees, other HR groups and company management as part of a centralized function to handle a variety of HR-related transactions. Receives and responds to requests concerning HR policies/programs. Appropriately routes requests from employees to others for additional information. May respond to practices inquiries via online resources and/or telephone. Processes various paper and electronic forms related to documenting human resources activities such as new-hire onboarding, change-of-status, performance evaluations, benefits, termination of employment, etc. Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested.

Specific Responsibilities:

• Act as point of contact for all escalated HR related queries from employees and partners.
• Organize and maintain employee records in a HR Shared Services hub.
• Co-ordinate administration for HR projects & participate in HR audits.
• Co-ordinate HR projects, meetings and training seminars.
• Manage Employee Life cycle processed as per approved guidelines:
• Initiate Hire and creating employee profile in WD
• Process Job change transaction in WD (Reporting change, organization change, confirmation, promotion, transfer, etc)
• Process Termination
• Issue transactional letters
• Manage complex queries thru Case Management system for daily operation
• Manage and maintain efiling management system -identify and highlight challenges facing
• Support Skilled agent & Team Lead as & when required
• Provide guidance to Junior agent

Education/Experience:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Business studies/ Administration/ Management or equivalent.
• 1-3 years related experience in shared service environment preferably within human resources function
• Demonstrate knowledge of standard office procedures & human resources function
• Demonstrates knowledge or experience in human resources & cases management system -SAP/Workday
• Demonstrate effective and stable interpersonal relationship with internal and external parties
• Fluent in English. Proficiency in a second language would be an advantage
• Proven experience in similar human resources positions
• Hand on experience with HR software, like HRIS
• Willing to work on ANZ hour (4am to 1pm)

Application questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Process Executive?
• Are you available for shift work?
• How would you rate your Mandarin language skills?
• Are you available to work outside your usual hours when required? (eg. weekends, evenings, public holidays)

Infosys Malaysia Sdn Bhd, popularly known as Infosys Malaysia, is a global business and technology consultancy and a subsidiary of Bangalore-based Infosys Technologies Ltd. (NASDAQ: INFY). Working with us provides you access to our pool of exceptionally high quality engineering talent. Infosys Malaysia can also help you reduce operational risk by diversifying your operations away from just one country. Malaysia BPO center is located in Petaling Jaya; the vision is to become a one-stop shop supporting multiple languages and processes to complement our delivery centers.

Infosys Malaysia Sdn Bhd, popularly known as Infosys Malaysia, is a global business and technology consultancy and a subsidiary of Bangalore-based Infosys Technologies Ltd. (NASDAQ: INFY). Working with us provides you access to our pool of exceptionally high quality engineering talent. Infosys Malaysia can also help you reduce operational risk by diversifying your operations away from just one country. Malaysia BPO center is located in Petaling Jaya; the vision is to become a one-stop shop supporting multiple languages and processes to complement our delivery centers.

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