Proactive Account & Relationship Specialist

Frencken; Bandar Baru Bangi; On-site; MYR 100,000 - 150,000; Full time

Job summary

A manufacturing firm in Malaysia is seeking a proactive Officer, Account Management to manage customer accounts and ensure timely order fulfilment. The ideal candidate should have at least 1 year of experience in customer service or sales administration, ideally in a manufacturing environment. Proficiency in Microsoft Office and strong interpersonal skills are essential. This role involves monitoring orders, liaising with clients, and preparing reports for successful project delivery.

Qualifications

• Minimum 1 year of experience in customer service or sales administration.
• Proficient in Microsoft Office; knowledge of SAP is an advantage.
• Strong communication and interpersonal skills.

Responsibilities

• Monitor customer orders to ensure timely completion.
• Follow up on sales order fulfilment and update customers.
• Liaise with customers to strengthen business relationships.

Skills

Customer service

Sales administration

Communication skills

Organizational skills

MS Office proficiency

Education

Diploma or equivalent qualification

Tools

SAP System

Job description

A manufacturing firm in Malaysia is seeking a proactive Officer, Account Management to manage customer accounts and ensure timely order fulfilment. The ideal candidate should have at least 1 year of experience in customer service or sales administration, ideally in a manufacturing environment. Proficiency in Microsoft Office and strong interpersonal skills are essential. This role involves monitoring orders, liaising with clients, and preparing reports for successful project delivery.