Privilege Banking Hub Lead - Sales & Service Excellence

Alliance Bank; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a talented Sales Manager to oversee a team responsible for driving sales performance and service delivery. This role involves training and coaching staff, ensuring compliance with regulations, and improving processes to enhance sales effectiveness. Ideal candidates should possess a background in sales management, strong leadership skills, and the ability to foster a productive and engaging work environment. This position is crucial for achieving business objectives and enhancing customer experiences.

Qualifications

• Proven experience in managing sales teams and achieving business objectives.
• Strong understanding of customer service and client management.
• Ability to develop training programs and coach staff.

Responsibilities

• Provide direction and guidance to the team on sales-related matters.
• Lead and manage the daily sales performance and team productivity.
• Ensure compliance with regulatory requirements and Group standards.
• Identify and implement improvements in sales processes.

Skills

Sales Management

Coaching

Recruitment

Customer Relationship Management

Education

Bachelor's Degree in Business or related field

Job description

A leading financial institution in Malaysia is seeking a talented Sales Manager to oversee a team responsible for driving sales performance and service delivery. This role involves training and coaching staff, ensuring compliance with regulations, and improving processes to enhance sales effectiveness. Ideal candidates should possess a background in sales management, strong leadership skills, and the ability to foster a productive and engaging work environment. This position is crucial for achieving business objectives and enhancing customer experiences.