Privacy Specialist

Teleperformance; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A multinational company is seeking a skilled Privacy Specialist fluent in French and English to manage and process privacy requests. Responsibilities include analyzing requests under European Law, maintaining quality, and collaborating on projects to enhance efficiency. The role requires attention to detail and a commitment to high standards. Salary ranges from PLN 6000 to PLN 7000 gross, with additional benefits such as medical care, development programs, and wellness initiatives. Join us and apply today!

Benefits

Employment Contract

Competitive Salaries

MyBenefit (Multisport, Medical Care)

Refer a Friend Program

Relocation Support

Unum Corporate Life Insurance

Wellness Feel Good Program

Career & Personal Development

Language Learning Platform

Qualifications

• Fluency in written and spoken French and English is essential.
• Motivated by working in an environment that requires strong attention to detail.
• Demonstrates ability to exercise impeccable judgment.

Responsibilities

• Review and process incoming privacy requests through online tools.
• Collaborate with team members on projects to improve internal efficiency.
• Support different workflows/products/markets depending on business need.

Skills

Fluency in written and spoken French

Attention to detail

Excellent communication skills

Impeccable judgment

Computer literacy

Education

B.A. or B.S. degree or equivalent professional experience

Job description

Privacy Specialist - Fluent French

Miejsce pracy: Kraków

OverallJob Purpose

The Privacy Specialist is responsible for enforcing the policies for our clients products by analyzing requests under European Law Legislations from lawyers and private individuals by reviewing and processing privacy requests. You will also be responsible for handling users’ privacy requests for different workflows, following the client’s guidelines, which allow you to make sound decisions. You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast paced, dynamic environment.

Duties & Responsibilities

• Review and process incoming privacy requests through online tools Evaluate validity of each request in line with our client’s policies
• Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments
• Work closely with our client’s policy specialists to address cases and regulatory inquiries using the client’s response framework
• Maintain a high level of quality in each case that you review
• Achieve weekly productivity deliverables as part of daily workflow
• Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness
• Develop skills in a number of different areas including data, tools and quality assessment
• You may be required from time to time to support different workflows/products/markets depending on business need
• While you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations

Required Qualifications & Experience

• Fluency in written and spoken French and English is essential
• Motivated by working in an environment that requires strong attention to detail
• Excellent communication skills both verbal and written
• Demonstrates ability to exercise impeccable judgment
• Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content
• Ability to work in a fast paced environment with complex requests
• Ability to be flexible and adaptable to meet changing business needs
• Good computer literacy with the ability to quickly learn new tools
• B.A. or B.S. degree/masters or equivalent professional experience in online operations, privacy or legal support role desirable

We offer:

• Employment Contract with salary range 6000 - 7000 PLN gross.
• Competitive Salaries.
• MyBenefit(inc. Multisport, private LUX MED Medical Care).
• Refer a Friend Program
• Relocation Support.
• Attractive offer to join Unum Corporate Life Insurance.
• Wellness Feel Good Program.
• Career & Personal Development.
• Language Learning Platform.

Join us and apply today!