Privacy Data Analyst - Fluent German

AmRest Holdings SE; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global food service company based in Kuala Lumpur seeks a Privacy Specialist to enforce policy compliance by analyzing requests under European Law. You will be responsible for evaluating requests, collaborating with clients, and maintaining quality standards. The ideal candidate is fluent in German and English, detail-oriented, and comfortable in a dynamic environment.

Benefits

Employment Contract

MyBenefit (Multisport, private LUX MED Medical Care)

Refer a Friend Program

Unum Corporate Life Insurance

Qualifications

• Fluency in written and spoken German and English is essential.
• Excellent communication skills, both verbal and written.
• Comfortable in a fast-paced environment.

Responsibilities

• Review, analyse and process incoming requests through online tools.
• Evaluate the validity of each request according to policies.
• Collaborate with team members to improve efficiency.

Skills

Fluency in German

Fluency in English

Attention to detail

Excellent communication skills

Impeccable judgment

Adaptability to change

Good computer literacy

Education

B.A. or B.S. degree or equivalent

Tools

Google Suite

Job description

Overall Job Purpose

The Privacy Specialist is responsible for enforcing the policies for our clients' products by analysing requests under European Law legislation from lawyers and private individuals.

As a Policy Data Analyst, you will follow clear guidelines that allow you to make sound decisions. You will have a thirst for knowledge, impeccable judgment, and be comfortable operating in a fast-paced, dynamic environment.

Duties & Responsibilities

• Review, analyse and process incoming requests through online tools.
• Evaluate the validity of each request in line with our clients' policies.
• Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments.
• Work closely with our clients' policy specialists to address complex cases and regulatory inquiries using the clients' response framework.
• Maintain a high level of quality in each case that you review.
• Achieve weekly productivity deliverables as part of the daily workflow.
• Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness.
• Develop skills in several different areas, including data, tools, and quality assessment.
• You may be required from time to time to support different workflows/products/markets depending on business needs.
• While you will primarily support the market and workflow you have been hired, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations.

Required Qualifications & Experience

• Fluency in written and spoken German and English is essential.
• Motivated by working in an environment that requires strong attention to detail.
• Excellent communication skills, both verbal and written.
• Demonstrates ability to exercise impeccable judgment.
• Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content.
• Ability to work in a fast-paced environment.
• Ability to be flexible and adaptable to meet changing business needs.
• Good computer literacy with the ability to quickly learn new tools.
• Ability to use Google Suite would be an advantage.
• B.A. or B.S. degree/master's or equivalent professional experience in online operations, privacy or a legal support role is desirable.

We offer

• Employment Contract.
• MyBenefit (inc. Multisport, private LUX MED Medical Care).
• Refer a Friend Program
• Attractive offer to join Unum Corporate Life Insurance.