Principal Training & Education Specialist (Structural Heart)

Medtronic; Petaling Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global healthcare company in Petaling Jaya seeks an experienced professional to lead development of medical education programs for the cardiovascular portfolio. The role focuses on engaging healthcare professionals, managing compliance and budget, and delivering innovative training strategies. Ideal candidates will have extensive experience in medical devices and a solid understanding of educational principles.

Benefits

Competitive salary

Flexible benefits package

Short-term incentive plan

Qualifications

• Minimum 5 years in medical devices, especially in cardiology or structural heart.
• 3+ years of experience in medical education strategy and implementation.
• Ability to manage cross-functional projects with attention to detail.

Responsibilities

• Design and implement medical education strategies aligned with business objectives.
• Conduct blended learning programs for healthcare teams.
• Manage budgets while ensuring alignment with compliance guidelines.

Skills

Creative approach to transforming complex clinical concepts

Fluent in English communication

Project management expertise

Strong record of achieving goals

Education

Tertiary education in relevant clinical/business areas

Job description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The position focuses on creating and implementing programs that support Sales Force Training and Medical Education Pathways. The aim is to develop therapy knowledge and application skills of sales and health care professionals involved in the management of focus therapy in Cardiovascular – Structural Heart assigned portfolio. The role will require also execution of procedural and clinical education programs for targeted group of HCPs in alignment to OUs strategic objectives.

Strong engagement with key local key opinion leaders is also a foundational pillar to this role.

Serves as an expert in designing local context educational programs and raises the bar by creating and implementing new strategies and educational programs to help drive procedural adoption through safe & effective use training.

SEA – Southeast Asia

Responsibilities

• In collaboration with Regional OUs and Marketing participates in the development of MDT’s Regional and countries’ OUs business strategy to achieve OUs and regional educational objective in Structural Heart, CVP

  o Create and implement Medical Education strategies that are aligned with business/SME/Functional team requirements. Participation in OUs monthly/Quarterly/ Yearly business review to ensure alignments and representation of T&E plans and outcomes.

• Design and deliver blended learning programs combining live, virtual, and on-demand modules for physicians and healthcare teams.

  o Develop and manage regional and countries faculties to Co-design, collaborate to conduct HCP training pathways relating to Structural heart

• Recruit, contract, and partner with faculty in each target specialty to develop procedural/Therapies content and assets. Strict adherence to legal, compliance and local governing policies whom the faculty is based in, and to where he/she is engaged for the service.

• Stay current with clinical literature, competitive products, and evolving treatment guidelines.

• Serve as a subject matter expert (SME) on the company’s structural heart portfolio, including product features, procedural use, and clinical data.

• Develop Local & regional proctor network for each of the target specialties, whilst strong alignment to Region/country’s strategic imperatives.

• Review current Medical Education offering and gaps and design events that support learning pathways from awareness to advocacy. Analyze program feedback for continuous medical education opportunities ; work with Commercial Teams for appropriate follow-up

• Implement and maintain T&E data base together with the T&E Operations Team

• Identify / develop / expand key KOLs , training center and Societies partnerships as prioritized together with Commercial, SME, functional team and countries.

• Identify and pilot innovative education tools for realistic training scenarios, that can lead to enhancing learner engagement and allow assessment of program effectiveness for both internal MDTs stakeholders and external HCPs.

• Maintain solid working relationships with Global OUs and SEA educators for cross-collaboration and leverage

• Provide opportunities for localization of SEA and Asia programs

• Working with local Legal and Compliance Teams, ensure that all programs meet Medtronic policies, APAC Med, AdvaMed, ACCME and any other local governing guidelines, and are properly documented – align with T&E Operations teams

• Manage allocated budgets and contribute to the T&E group’s efficient budget and resources management

• Analyze day-to-day issues to identify/ prioritize and oversee possible problem-solving scenarios

• Foster solid working relationship with OU education groups for cross-leverage

• Prepare events budgets for AOP planning, track expenses quarterly

• Develop Training Calendar for AOP and Event Planning – Communicate programs / Outcomes

• Plan and develop the training that aligns with country’s focus and support country needs for New hire training/ New product training/ Clinical training/ Refresh Training to drive excellence in commercial’s team competency

• Create innovative training to generate and implement new ideas to enhance the sales force training effectiveness

Leadership Expectations – Shape, Engage, Innovate and Achieve

• Commitment to create and drive best-in-class Medical Education & Sales force Training programs

• Strong knowledge of the codes under which Medical Education operates, such as Medtronic Business Conduct Standards, and APAC Med / local regulations that govern medical education

• Strong capability for cross-collaboration and engagement with key internal and external stakeholders, including sales and marketing organizations, key KOLs and regional T&E group

• Strong ability to innovate and incorporate new educational ideas, concepts & technologies

• Strong mindset for achieving goals with a continuous drive towards high quality programs

• Modelling ethical behavior

• Strong capability to demonstrate Business Acumen

• Excellent understanding of Medtronic therapies, and technologies / solutions relevant business strategies

• Proficiency to analyze key issues and connect to strategic directions that are required to create high quality education pathways

• High level of self-assessment to recognize key areas for self-development

Required Knowledge and Experience

• At least 5 years background in the medical devices business area is required. Previous clinical education training or clinical field experience is an advantage, preferably in Cardiology, Aortic or structural heart

• A minimum of 3 years’ experience in medical education strategy and implementation is desirable, with a foundational knowledge of Competency Based Education concepts.

• Creative approach to transforming complex clinical concepts into engaging multimedia content

• Ability to manage cross-functional projects involving creative, clinical, and technical team

• Fluent in English communication, presentation, and facilitation skills.

• Deep understanding of adult learning principles and instructional design best practices.

• Ability to translate complex medical concepts into engaging, visual, and interactive educational content. Creative mindset with a passion for technology-driven learning.

• Project management expertise with strong attention to detail and the ability to manage multiple deliverables.

• Tertiary education in relevant clinical / business areas

• Strong record of achieving goals and targets

• Proven ability to create / localize medical education training materials

• Ability to build strong relationships with key stakeholder

• Experience in a “team oriented” multi-cultural environment

• Ability to work weekends / travel at min 50% of total time

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here