Premier Relationship Manager - Kuching

OCBC; Kuching; Vor Ort; MYR 60.000 - 100.000; Vollzeit

Zusammenfassung

OCBC Bank Malaysia seeks a dynamic Premier Banking professional to join our Consumer Financial Services team. You will engage high net worth clients, plan and execute sales activities, and deliver tailored financial solutions with excellence.

In this role you will build lasting relationships, follow up with clients, and comply with regulatory requirements while maintaining service standards across touchpoints. A sales-driven mindset and relevant licenses are highly valued.

Qualifikationen

• Bachelor’s degree from an accredited university / college.
• 3–5 years’ sales and client relationship experience.
• Possess required licenses (PCE, CEILI & FIMM); IPPC will be an added advantage.
• Possess good interpersonal and communication skills; able to deliver high quality customer service.

Aufgaben

• Provide Premier Banking solutions to Premier Banking customers and expand the Premier Franchise via various marketing initiatives.
• Plan, participate and execute events and sales activities in line with Premier Banking direction and related initiatives.
• Provide excellent customer experience to Premier Banking customers at all touchpoints.
• Build sustainable relationships with Premier Banking customers through timely follow‑ups and anticipating needs.
• Proactively engage Premier Banking customers to achieve continuous customer satisfaction.

Kenntnisse

Interpersonal skills

Communication skills

Sales mindset

Customer service oriented

Ausbildung

Bachelor’s degree

Jobbeschreibung

The Group Consumer Financial Services division serves almost 3 million customers across Singapore, Malaysia, Indonesia and China. In Malaysia, our customer proposition caters to high net worth, premier and emerging affluent individuals through our premier private, wealth management and affluent banking propositions.

In CFS, we offer an accelerated career path for aspiring graduates to be future leaders. It is a start to a rewarding career opportunity that provides you a comprehensive and hands-on assignment, as well as exposure to the real-world challenges in Consumer Banking & Wealth Management. We provide the platform for you to demonstrate and showcase your critical thinking ability and innovative ideas, whilst sharpening your personal and professional competencies.

• To provide appropriate financial solutions to our Premier Banking customers and expand the Premier Franchise by acquiring new Premier Banking customers via various marketing initiatives.
• To plan, organize, participate and execute event and sales activities inline with the Premier Banking business direction and related sales initiatives.

Service

• To provide excellent customer experience to our Premier Banking customers at all touch points via 3 distinctive service elements ie cared for, excellent and enhanced value.
• To build sustainable relationship with our Premier Banking customers though timely follow-ups and anticipation of customers’ needs.
• To proactively engage Premier Banking customers to achieve continuous customer satisfaction.

Compliance

• To adhere to all related policies, regulatory risk and compliance matters.
• To ensure no operational and control lapses.
• To ensure timely submission of reports for both statutory and regulatory.
• To ensure zero defect in account opening, sales transactions execution, loan submission and related matters.

Job Requirements

• Bachelor’s degree, in any field, from an accredited university / colleges.
• Possess strong interest in financial planning, investment and keen to work in a sales driven environment;
• Preferably with 3 - 5 years’ experience in sales and client relationship experience.
• Must possess the required licenses (e.g PCE, CEILI & FIMM); IPPC will be an added advantage.
• Possess good interpersonal and communication skills; able to deliver high quality customer service.
• Possess a valid driving license & own transport.