Pre-Sales Technical Support Engineer - SAP & CRM

MayAir Manufacturing Sdn.Bhd.; Kajang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturing company in Kajang is looking for a Pre-Sales Technical Support Specialist. In this role, you will support the sales team by providing technical expertise, handling CRM tasks, and integrating materials into our SAP system. The ideal candidate has a diploma in engineering, strong communication skills, and familiarity with CRM systems and Microsoft Office. Fluency in English and Bahasa Malaysia is required, while Mandarin will be an asset.

Qualifications

• Minimum Diploma, preferably in an Engineering or related field.
• Familiarity with CRM systems and SAP is advantageous.
• Strong command of English and Bahasa Malaysia; Mandarin is essential.

Responsibilities

• Provide accurate pre-sales technical support to the sales team.
• Ensure timely gathering of specifications and pricing information.
• Create codes for purchased materials and translate documents.

Skills

Communication skills

Detail-oriented

Problem-solving

Team collaboration

Proficiency in English

Proficiency in Bahasa Malaysia

Knowledge of CRM systems

Microsoft Office Suite

Education

Diploma in Engineering or related field

Tools

SAP

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A leading manufacturing company in Kajang is looking for a Pre-Sales Technical Support Specialist. In this role, you will support the sales team by providing technical expertise, handling CRM tasks, and integrating materials into our SAP system. The ideal candidate has a diploma in engineering, strong communication skills, and familiarity with CRM systems and Microsoft Office. Fluency in English and Bahasa Malaysia is required, while Mandarin will be an asset.