Pre-Sales Manager - Networking/CCTV

TP-Link Malaysia; George Town; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading networking company in Penang, Malaysia is looking for a candidate with a strong background in technical support and networking to fulfill customer requirements. The ideal candidate will have at least 3 years of experience and a relevant degree. Proficiency in networking products and fluency in English, Bahasa Malaysia, and Mandarin are essential. The role offers competitive benefits including public holidays, company trips, and team-building events.

Benefits

Public holidays observed

Free parking

Birthday voucher

Staff purchase discounts

Annual company trip

Quarterly team building

Qualifications

• Minimum 3 years in Business Network domain or technical support.
• Proficient in WAN & LAN networking products and CCTV systems.
• Fluent in English, Bahasa Malaysia, and Mandarin.

Responsibilities

• Understand customers' business and technical requirements.
• Identify key customer requirements and coordinate with Account Manager.
• Promote solutions and deliver technical proposals.

Skills

Customer understanding

Technical support

Negotiation skills

Effective communication

Education

Bachelor's degree in Telecommunication, IT, Computer Science, or Engineering

Tools

WAN & LAN networking products

CCTV systems

GPON

Gateway

Wireless Access Point

Router

IP CCTV

Job description

TP-Link is a global provider of reliable networking and CCTV products available in over 170 countries and serving billions of customers worldwide. TP-Link has been ranked by analyst firm IDC as the No. 1 provider of Wi‑Fi devices for consecutive 12 years. TP-Link is now growing to become the most competitive provider of networking products with aspirations to become the No.1 Wi‑Fi 7 networking brand in the world and striving for a larger global market share, while further advancing in the world of Networking, IoT and CCTV to better serve our most valued customers with products that make their lives easier.

What You Will Do:

• Deeply understand customers' business and technical requirements, handling customer pre‑sales technical related issues.
• Identify key customer requirements and coordinate with Account Manager to provide customers proper products.
• Promote solutions to defined customers and deliver formal technical proposals and presentations.
• Take charge of product solution design, and make sure the solution is competitive technically.
• Complete other tasks issued by the company.

What We Look For:

• Minimum 3 years in Business Network domain or technical support.
• Bachelors degree in Telecommunication, IT, Computer Science, or Engineering.
• Proficiency in WAN & LAN networking products (Switch, Wireless Access Point, Router), CCTV systems, GPON, Gateway, AP, and IP CCTV.
• Having OCNA/TPNP or other networking certifications would be an added advantage.
• Fluent in English, Bahasa Malaysia, and Mandarin for effective communication.
• Capable of technical alignment, negotiation, and clarification with customers.

What We Offer:

• All national and federal territory public holidays observed.
• Additional leave for public holidays falling on Saturdays.
• Free parking, birthday voucher, staff purchase discounts.
• Weekly sport sessions, monthly birthday events, quarterly team building.
• Annual company trip, annual dinner, Long Service Award.
• Festive gifts (CNY, Mid‑Autumn Festival), pantry supplies, and ad‑hoc events.