Pre-Opening Hotel Leader: Launch & Elevate Guest Service

Minor International; West Coast Division; On-site; MYR 100,000 - 120,000; Full time

Job summary

A leading hotel management company is looking for an experienced hotel operations manager for Avani Kota Kinabalu Hotel in Sabah, Malaysia, set to open in 2026. The role involves implementing strategies across operational departments and leading a team to ensure a high standard of service while managing budgets. Candidates should have a tertiary qualification in Hospitality/Business Management and extensive experience in operational and financial management within the hotel sector.

Qualifications

• Extensive operational and financial management experience within a Hotel and Food & Beverage environment.
• Ability to drive a culture of accountability and promote staff engagement.
• Demonstrated commitment to continuous improvement and learning.

Responsibilities

• Lead and manage the day‑to‑day operational activities of the hotel.
• Support the development, training and mentoring of team members.
• Manage the quality improvement process in areas of customer service.

Skills

Operational management

Financial management

Leadership

Customer service

Communication skills

Education

Tertiary qualification in Hospitality/Business Management

Job description

A leading hotel management company is looking for an experienced hotel operations manager for Avani Kota Kinabalu Hotel in Sabah, Malaysia, set to open in 2026. The role involves implementing strategies across operational departments and leading a team to ensure a high standard of service while managing budgets. Candidates should have a tertiary qualification in Hospitality/Business Management and extensive experience in operational and financial management within the hotel sector.