POS Implementation & Support Specialist (Remote & On-site)

Shiji Group; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A software solutions company is looking for a middle level implementation professional to manage F&B POS implementation projects in hotel and restaurant environments. Candidates should have 2-5 years of experience in IT projects, strong communication skills, and proficiency in Microsoft products. The role involves both on-site and remote work, requiring effective interaction with clients and internal technical teams. Willingness to travel and work flexible hours is essential.

Qualifications

• 2-5 years of overall experience in relevant roles, handling IT projects and user training.
• Proficiency in Microsoft suite of products, especially Outlook, Excel, Word, Project, PowerPoint.
• Previous experience with F&B POS systems or hotel IT projects.

Responsibilities

• Handle and complete F&B POS implementation projects.
• Install, set up, and configure the solution at the customer site.
• Provide technical support to the customer post-implementation.

Skills

IT Project Management

Effective Communication

Windows Environment

Problem-Solving

User Training

Education

Degree in Technical, Hospitality, or Business Field

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Project

Microsoft PowerPoint

Job description

A software solutions company is looking for a middle level implementation professional to manage F&B POS implementation projects in hotel and restaurant environments. Candidates should have 2-5 years of experience in IT projects, strong communication skills, and proficiency in Microsoft products. The role involves both on-site and remote work, requiring effective interaction with clients and internal technical teams. Willingness to travel and work flexible hours is essential.