Port Operations Manager: Vessel & Freight Coordination

BEN LINE AGENCIES (MALAYSIA) SDN. BHD.; Port Klang; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading port agency company is seeking a qualified candidate to oversee the operations of vessels in Ports. The role involves monitoring agency activities, ensuring compliance with company policies, and responding to client inquiries. The ideal candidate should have experience in maritime operations and be skilled in vendor management and regulatory compliance. This position is crucial for maintaining efficient service levels and ensuring customer satisfaction within the marine agency sector.

Qualifications

• Experience in port agency operations or maritime industry.
• Ability to handle client feedback and complaints efficiently.

Responsibilities

• Monitor and coordinate port agency operations for vessels.
• Ensure timely responses to client inquiries and documentation.
• Report local regulatory changes to the Head Office.

Job description

A leading port agency company is seeking a qualified candidate to oversee the operations of vessels in Ports. The role involves monitoring agency activities, ensuring compliance with company policies, and responding to client inquiries. The ideal candidate should have experience in maritime operations and be skilled in vendor management and regulatory compliance. This position is crucial for maintaining efficient service levels and ensuring customer satisfaction within the marine agency sector.