Policy Support & Client Success Specialist

AIA; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading insurance provider in Cyberjaya is seeking a dedicated professional to provide after-sales support in policy management. The role involves maintaining client and policy information, processing bills and payments, and facilitating policy adjustments. Ideal candidates will be detail-oriented and committed to supporting customers in their journey to live healthier lives. This position offers the opportunity to grow and contribute towards a more sustainable future.

Responsibilities

• Responsible for providing after-sales support to policy-related administrative processes.
• Maintain client and policy information.
• Process bills and payments.
• Support policy adjustments.

Job description

A leading insurance provider in Cyberjaya is seeking a dedicated professional to provide after-sales support in policy management. The role involves maintaining client and policy information, processing bills and payments, and facilitating policy adjustments. Ideal candidates will be detail-oriented and committed to supporting customers in their journey to live healthier lives. This position offers the opportunity to grow and contribute towards a more sustainable future.