Platform Operation Engineer

Soft Space; Kuala Lumpur; Hybrid; MYR 90,000 - 150,000; Full time

Job summary

Soft Space in Kuala Lumpur is seeking a hands-on Platform Engineer to own provisioning, CI/CD, and delivery automation for multiple projects. You will implement IaC modules, configure pipelines, and ensure environments are reliable and consistent across teams.

This role requires 3+ years in platform/DevOps, AWS/cloud experience, Terraform or Ansible, and strong coordination with delivery teams. You will handover observability and documentation, escalating blockers to keep deliveries on track.

Qualifications

• Minimum 3 years in a platform, infrastructure, or DevOps engineering role.
• Hands-on experience provisioning and managing infrastructure across cloud (AWS) and on-prem environments.
• Working knowledge of IaC tooling (Terraform or Ansible).
• Experience setting up CI/CD pipelines.
• Good coordination and communication skills, able to manage delivery team relationships and track concurrent delivery items.
• Familiarity with containerisation (Docker Swarm or equivalent).

Responsibilities

• Provision infrastructure environments for assigned projects according to architecture designs and IaC standards.
• Set up CI/CD pipelines per platform standards to enable reliable build, test and deployment.
• Implement delivery automation to reduce manual effort and speed up delivery.
• Coordinate daily with delivery teams and escalate blockers with lead time.
• Execute project onboarding activities according to platform process and validate readiness.
• Ensure provisioned environments include observability hooks, logging, and alerting on handover.
• Maintain architecture handover compliance and up-to-date documentation for environments.

Skills

Cloud experience

Coordination & communication

Delivery coordination

AWS

CI/CD pipelines

Tools

Terraform

Ansible

Docker Swarm

Job description

You build the foundation that delivery teams depend on, provisioned environments, reliable pipelines, and automated workflows that make shipping faster and more consistent. This is a hands‑on role with real ownership over what you build, in a team that values doing things right over doing things fast.

Key Responsibilities

1) Assigned Environment Provisioning

Responsible for provisioning infrastructure environments for assigned projects in accordance with documented architecture designs and IaC standards. Environments that deviate from approved designs, or built outside IaC without documented justification, are an accountability of this role.

2) CI/CD Pipeline Setup

• Responsible for setting up CI/CD pipelines for assigned projects in accordance with platform pipeline standards, enabling project teams to build, test, and deploy reliably. Pipelines that do not meet defined standards at handover are an accountability of this role.

3) Delivery Automation

• Responsible for implementing delivery automation within assigned scope, pipeline triggers, provisioning scripts, and IaC modules that reduce manual effort and enable faster, more consistent delivery. Manual processes within assigned scope that have viable automation alternatives are a gap this role is expected to raise.

4) Delivery Team Technical Coordination

• Responsible for managing day-to-day technical coordination with assigned delivery teams, responding to platform-related queries, tracking open items, and escalating blockers to the Senior Platform Engineer with sufficient lead time. Late escalation that causes delivery delays is an accountability of this role.

5) Project Onboarding Support

• Responsible for executing project onboarding activities for assigned projects in accordance with the platform onboarding process, completing intake documentation, validating infrastructure requirements, and confirming readiness checkpoints before delivery begins.

6) Monitoring Readiness at Handover

• Responsible for ensuring assigned provisioned environments are handed over to Platform Operations with observability hooks, alerting configuration, and logging set up correctly. Handover without documented monitoring readiness is incomplete.

7) Architecture Handover Adherence

• Responsible for ensuring provisioning for assigned projects does not commence without a completed architecture design handover. Proceeding without architecture clearance is not acceptable and must be escalated immediately.
• Responsible for maintaining accurate and current documentation for all assigned provisioned environments configuration records, IaC references, and handover records. Undocumented or outdated environments are an open accountability item for this role.

Skills and Qualifications

Must-Have

• Minimum 3 years of experience in a platform, infrastructure, or DevOps engineering role.
• Hands‑on experience provisioning and managing infrastructure across cloud (AWS) and on‑premises environments.
• Working knowledge of IaC tooling (Terraform or Ansible).
• Experience setting up CI/CD pipelines.
• Good coordination and communication skills, able to manage delivery team relationships and track concurrent delivery items.
• Familiarity with containerisation (Docker Swarm or equivalent).

Nice-to-Have

• Exposure to fintech or regulated industry environments.