Operations Manager / General Manager – Manufacturing (Johor)
A leading global packaging and logistics solutions provider is seeking an experienced Operations Manager / General Manager to lead and oversee its manufacturing operations in Johor. This is a pivotal role for a results‑driven leader with solid experience in production management, quality assurance, warehouse operations, and customer service, who is ready to take full ownership of a growing site.
The successful candidate will be accountable for the site’s overall performance, profitability, and operational excellence, ensuring alignment with corporate goals, customer expectations, and industry standards.
Key Responsibilities
- Lead and manage end-to-end site operations, including Production, Quality Assurance, Warehouse, and Customer Service, to ensure seamless day-to-day performance.
- Drive the site’s profit and loss (P&L) objectives through effective planning, cost management, and process optimization.
- Oversee production planning, materials management, and capacity utilization to meet customer demand efficiently.
- Implement and sustain continuous improvement initiatives through Lean Manufacturing principles, such as Value Stream Mapping (VSM) and Just-in-Time (JIT).
- Ensure compliance with ISO standards (ISO9001, ISO14001, ISO13485, UN) and all health, safety, and environmental regulations.
- Work closely with sales, finance, sourcing, and regional leadership to achieve both operational and business goals.
- Build, mentor, and develop a high‑performing team focused on collaboration, accountability, and continuous improvement.
- Oversee inventory accuracy, warehouse performance, and logistics flow to support on‑time delivery and operational efficiency.
- Identify and resolve operational issues proactively, maintaining strong customer relationships and service levels.
- Provide regular operational performance updates and improvement strategies to regional and global management.
Requirements
- Bachelor’s Degree in Engineering, Operations Management, Business Administration, or related field.
- Minimum 5 years’ experience in manufacturing operations or general management, ideally within industrial or packaging environments.
- Proven leadership ability with strong analytical, problem‑solving, and organizational skills.
- Deep understanding of production systems, quality assurance, and supply chain management.
- Proficiency in Microsoft Office (Excel, PowerPoint) and familiarity with ERP or MRP systems.
- Strong interpersonal and communication skills, with the ability to engage effectively across all organizational levels.
- Self‑motivated, hands‑on, and adaptable, capable of leading teams in a fast‑paced, results‑driven environment.
Why Join?
- This is an excellent opportunity to lead a full‑scale manufacturing operation with a global industry leader and make a lasting impact through innovation, process improvement, and people development. You’ll play a key role in shaping operational excellence while driving growth and sustainability in one of Malaysia’s most dynamic industrial hubs.