Pharmacy Assistant 药剂师助理

BIG PHARMACY HOLDINGS SDN BHD; Malaysia; On-site; MYR 27,900 - 44,640; Full time

Job summary

A leading pharmacy chain in Malaysia is seeking passionate individuals to join their team in providing excellent customer service and pharmaceutical care. Candidates must possess a Diploma in Pharmacy or equivalent, with strong interpersonal skills and a friendly personality. The role involves assisting customers, managing inventory, and ensuring a positive shopping experience. Shift work is required, including weekends and public holidays.

Qualifications

• Possess minimum Diploma in Pharmacy or equivalent.
• Good interpersonal and communication skills.
• Having a friendly and engaging personality.

Responsibilities

• Provide professional advice and service in pharmaceutical care.
• Assist the pharmacist in dispensing drugs and other duties.
• Manage and monitor inventory, stock, and expired products.

Skills

Interpersonal skills

Customer service skills

Sales-oriented mindset

Education

Diploma in Pharmacy or equivalent

Job description

Established since 2006, BIG Pharmacy Healthcare Sdn Bhd has grown progressively from a neighborhood pharmacy to one of Malaysia’s leading pharmacy chain. We are expanding rapidly with over 300 hundred outlets throughout Malaysia. Big Pharmacy is the fastest growing community pharmacy in Malaysia. The group is poised for expansion nationwide with its strong management team, wide product range, and institutionalised pharmacist training program which formed the foundation of our successful business model.

BIG Pharmacy has grown progressively from a neighbourhood pharmacy to one of Malaysia’s leading pharmacy chain. We are expanding rapidly with over a hundred outlets throughout Malaysia.

Are you passionate in providing a great customers’ experience and educating customers to “BeInGoodhealth”? If yes, we want you to join us and grow with our BIG family!

Job Responsibilities

• Provide professional advice and service in pharmaceutical care as well as general advice on health and beauty care to customers.
• Assist the pharmacist in dispensing drugs and other duties.
• Be an ambassador of BIG Pharmacy in providing great customer experience.
• Attend to customers’ inquiries in a professional manner, helping customers in identifying and purchasing required products.
• Engage customers in a friendly conversation and suggestive up selling.
• Ensure product display and visibility according to merchandising and inventory guidelines.
• Manage and monitor inventory, stock, and expired products.
• Ensure stock availability and provide alternative if necessary.
• Keep up to date with current promotions and displays.
• Assist on goods receiving, replenishment and stock take.
• Maintain store cleanliness and security at all time.
• Able to do cashiering tasks.
• Any other ad-hoc tasks as and when assigned from time to time.

Job Requirements

• Possess minimum Diploma in Pharmacy or equivalent (candidates without related qualification shall be considered as Sales Assistant role).
• Good interpersonal and communication skills.
• Having a friendly and engaging personality.
• Outspoken, strong customer service skills and sales-oriented mindset.
• Required language: English, Bahasa Malaysia (those with Mandarin language skill will be an added advantage)
• Able to work on shifts rotation, weekends, and public holidays.

Min. Education: Diploma