Pets & Aquatics Consultant

PETSTOP SDN. BHD.; Petaling Jaya; On-site; MYR 28,000 - 45,000; Full time

Job summary

PETSTOP SDN. BHD. in Selangor seeks a Pet Care & Aquatics Sales Consultant to drive retail sales through expert advice on pet care, habitats, and aquarium setups.

You will engage customers, upsell products, maintain clean habitats, and ensure smooth store operations while striving to meet monthly targets. Relevant experience and product knowledge are valued for success in this role. This role requires hands-on animal care, strong communication skills, and the ability to work in a fast-paced

Qualifications

• SPM/High School Diploma or equivalent required.
• 1+ year in retail sales, customer service, or animal/aquarium care.
• Experience with sales targets or commission structures is a strong advantage.
• Familiarity with pet nutrition and aquarium maintenance.

Responsibilities

• Sales Performance & Customer Engagement: Work proactively to achieve monthly sales targets and engage customers on the floor.
• Direct Animal Care & Maintenance: Perform feeding, habitat cleaning, and welfare checks; maintain hygiene of display tanks.
• Store Operations & Stock Management: Receive new arrivals, stock shelves, and participate in inventories.
• Process POS transactions efficiently at the counter.

Skills

Target-Driven Mindset

Communication & Persuasion

Hands-On Capability

Detail-Oriented

Education

SPM / High School Diploma or equivalent

Job description

As a Pet Care & Aquatics Sales Consultant, you will drive retail sales by delivering expert advice, maintaining top-tier livestock habitats, and actively achieving monthly sales targets. You will act as both a trusted advisor for pet parents and an owner of store performance.

Key Responsibilities

Sales Performance & Customer Engagement (Primary Focus):

Work proactively to achieve individual and store monthly sales targets.

Recommend complete care solutions (upselling/cross-selling premium food, supplements, accessories, and aquarium setups).

Engage with customers on the sales floor, building lasting relationships to encourage repeat business.

Process cash and card transactions efficiently at the point-of-sale (POS) counter.

Direct Animal Care & Maintenance:

Perform daily feeding, habitat cleaning, and welfare checks for all store animals (small pets, birds, or aquatic species).

Execute hands-on aquarium maintenance: water changes, glass cleaning, filter servicing, and testing water parameters.

Monitor animal health closely; isolate, quarantine, and treat sick livestock promptly.

Maintain strict hygiene standards across all display tanks and pet enclosures.

Store Operations & Stock Management:

Receive, acclimate, and safely introduce new animal arrivals and aquatic stock.

Keep sales shelves fully stocked, organized, and visually attractive to maximize sales.

Participate in routine inventory audits and stock counts.

Job Requirements, Qualifications & Experience

Education: SPM / High School Diploma or equivalent.

Experience: 1+ year in retail sales, customer service, or animal/aquarium care. Experience working with sales targets or commission structures is a strong advantage.

Product Knowledge: Familiarity with pet nutrition, basic animal care, and aquarium maintenance.

Skills & Attributes

Target-Driven Mindset: High motivation to achieve and exceed set sales targets.

Communication & Persuasion: Excellent interpersonal skills to connect with pet owners and explain product benefits clearly.

Hands-On Capability: Comfortable handling animals, cleaning habitats, performing water changes.

Detail-Oriented: Meticulous regarding animal welfare, tank hygiene, and inventory management.