Personal Banking: Service & Operations Executive

Hong Leong Bank Berhad; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a customer service representative to engage with walk-in customers, process transactions, and promote products. The ideal candidate should have a Degree/Diploma and experience in a financial institution. Responsibilities include providing superior service, supporting digital initiatives, and occasionally supervising staff. Join us to realize your potential in a diverse and inclusive environment.

Qualifications

• Related working experience in financial institution or related field.
• Possess customer interaction and cash handling experience.
• Basic banking knowledge.

Responsibilities

• Engage with walk-in customers for transaction processing.
• Provide superior customer service to walk-in customers.
• Support Bank's Digital Transformation initiatives.
• Supervise clerical or other staff where applicable.

Skills

Customer service

Communication skills

Cross selling skills

Integrity

Education

Degree/Diploma Holder

Job description

A leading financial institution in Malaysia is seeking a customer service representative to engage with walk-in customers, process transactions, and promote products. The ideal candidate should have a Degree/Diploma and experience in a financial institution. Responsibilities include providing superior service, supporting digital initiatives, and occasionally supervising staff. Join us to realize your potential in a diverse and inclusive environment.