Personal Assistant Brand Operations

Rita Zafran Sdn Bhd; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A dynamic marketing agency in Shah Alam is seeking a Personal Assistant to support the CEO in daily operations and brand management. The ideal candidate will have strong communication skills, a proactive attitude, and experience in administrative support. Responsibilities include managing schedules, coordinating brand communications, and supporting business development efforts. Competitive salary and benefits offered, including performance-based bonuses and career growth opportunities.

Benefits

Competitive salary based on experience

EPF, SOCSO, EIS included

Annual leave and medical leave

Performance-based bonuses

Opportunity for career growth in marketing and operations

Qualifications

• Minimum 1–2 years experience in administrative support, marketing, or related fields.
• Able to handle client-facing communication professionally.
• High level of responsibility and professionalism.

Responsibilities

• Manage and organise the CEO’s daily schedule and appointments.
• Act as the first-level contact point for brands and agencies.
• Prepare weekly updates and summaries for the CEO on job status.
• Follow up with brands/agencies on payment status.

Skills

Administrative support experience

Strong communication skills

Detail-oriented and organised

Proficient in spreadsheets and scheduling tools

Basic understanding of content creation

Job description

Qualifications and Skills

• Minimum 1–2 years experience in administrative support, marketing, brand operations, or related fields.
• Strong communication skills (written and verbal).
• Able to handle client-facing and brand-facing communication professionally.
• Detail‑oriented, organised, and able to multitask in a fast‑paced environment.
• Comfortable with spreadsheets, email management, scheduling tools, and task trackers.
• Ability to follow up diligently and push tasks towards completion.
• Basic understanding of content creation, influencer marketing, or brand campaigns is an advantage.
• High level of responsibility, confidentiality, and professionalism.

Priority will be given to female candidates, as the role involves close coordination with the CEO and internal female teams, and is aligned with the organisation’s diversity and workplace culture objectives.

Personal Attributes

• Proactive and able to work with minimal supervision.
• Problem‑solving mindset with a “get things done” attitude.
• Strong sense of ownership over tasks and deadlines.
• Able to work closely with the CEO and support day‑to‑day operational needs.
• Good time management and ability to prioritise multiple tasks.

Responsibility

1. Personal Assistant to CEO

• Manage and organise the CEO’s daily schedule, appointments, and reminders.
• Handle communication filtering—screen messages, prepare responses, and highlight urgent matters.
• Maintain task lists and ensure the CEO is updated on pending deadlines.
• Assist with document preparation, basic research, and administrative tasks.
• Coordinate internal team communication on behalf of the CEO.
• Ensure smooth day‑to‑day workflow and assist in ad‑hoc duties when needed.

2. Brand Operations and Campaign Management

• Coordinate all brand job schedules, timelines, and deliverables.
• Review briefs from brands/agencies and prepare simplified task sheets for the team.
• Track content creation progress from draft to posting.
• Manage revisions, feedback, and submissions to brands.
• Ensure all deliverables meet brand guidelines and deadlines.

3. Client and Brand Communication

• Act as the first‑level contact point for brands and agencies.
• Handle first‑level negotiation on rates, deliverables, and timelines.
• Maintain professional, timely communication with clients.
• Escalate final decisions and approvals to the CEO when needed.

4. Reporting and Documentation

• Prepare weekly updates and summaries for the CEO on job status.
• Maintain organised records of campaigns, agreements, and deliverables.
• Assist in generating performance summaries/reporting to brands.

5. Finance and Payment Coordination

• Follow up with brands/agencies on payment status.
• Coordinate closely with admin/finance for invoicing and payment tracking.
• Maintain a payment tracker for all brand jobs.

6. Business Development Support

• Source new brand opportunities and partnerships.
• Maintain a list of potential leads and follow‑up records.
• Support outreach and proposal preparation when required.

Benefits

• Competitive salary based on experience.
• EPF, SOCSO, EIS included.
• Annual leave, medical leave, and company‑observed public holidays.
• Performance‑based bonuses or incentives.
• Career growth in brand management, marketing, and operations.
• Opportunity to work closely with CEO and gain strategic exposure.
• Supportive working environment with opportunities for skill development.