People & Culture Coordinator

Mercure Hotels; Alor Setar; On-site; MYR 30,000 - 42,000; Full time

Job summary

A leading hospitality group in Alor Setar is seeking an experienced HR professional to manage talent and culture operations. Responsibilities include administration, recruitment, and employee relations. The ideal candidate has at least a diploma in HR management and strong communication skills. Join a vibrant team and enjoy various employee benefits in this dynamic environment.

Benefits

Discounted rates at Accor hotels worldwide

Access to learning programs

Growth opportunities within the property

Qualifications

• Minimum 1 year of experience in a similar capacity.
• Excellent reading, writing and oral proficiency in English.

Responsibilities

• Process day-to-day Talent & Culture administration in an accurate and timely manner.
• Conduct recruitment and exit interviews for employees.
• Maintain good working relationships with all departments.

Skills

Excellent communication skills

Service oriented

Teamwork

Self-motivated

Education

Diploma in Human Resources Management / Hotel Management

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Company Description

Mercure Miri City Centre, Accor’s newest stylish and modern hotel that blends international hospitality, with a design concept that highlights the natural wonders of Borneo.

The 172 stylishly appointed rooms come fully equipped with comfortable king or twin beds and everything travellers need to stay productive. Two floors of Mercure Privilege Rooms offer partial sea views, along with exclusive amenities such as coffee machines. Guests can also opt for the larger Junior Suites or Deluxe Junior Suites for more creature comforts such as a larger living area, with sofa set and a bathtub.

Mercure Miri City Centre is also set to become a social hub, where global explorers come to meet, dine and unwind. Belian is a lively all-day dining restaurant with a multi‑cuisine concept and a space that transforms throughout the day to create a different vibe, while Atoti is a casual café and gelato parlour, that specializes in signature treats such as house‑made gelato using traditional Italian recipes. As day turns to night and the sun sets over the sea, Cavakita is sure to become the new place to be in Miri. Perched on the rooftop, this Asian and Latin American‑themed restaurant and bar serves chargrilled meats and fresh seafood, accompanied by locally‑inspired beverages.

Job Description

Human Resources Management

• Process day‑to‑day Talent & Culture administration in an accurate and timely manner
• Manage application of work passes under Immigration Department for Non‑Sarawakians
• Prepare various letters and communication to employees
• Prepare and submit periodic Talent & Culture Employment reports
• Update and track annual and probation period appraisals of all employees
• Assist colleagues with all HR related queries and questions
• Maintain a good working relations with all departments and all professional external contacts

Recruitment

• Conduct recruitment and exit interviews for Rank & File employees
• Manage resignation and clearance procedures
• Maintain good working relationships and partnerships with recruitment agencies / sources

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the Management

Qualifications

Knowledge and Experience

• Diploma in Human Resources Management / Hotel Management
• Minimum 1 year of experience in a similar capacity
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

Competencies

• Good communication skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self‑motivated and energetic
• Well‑presented and professionally groomed at all times

Additional Information

WHY WORK FOR ACCOR

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.