People and Talent Coordinator

CorpsAfrica; Batu Pahat; On-site; MYR 60,000 - 80,000; Full time

Job summary

An international nonprofit organization is seeking a Talent & People Operations Lead based in Batu Pahat, Malaysia. The role focuses on developing a global talent strategy, overseeing workforce planning, and ensuring compliance with data governance. Candidates must have a bachelor's degree in a related field and experience with nonprofit organizations, especially in an African context. Fluency in English is required, with proficiency in French or African languages as an advantage. Applications must be submitted by December 5, 2025.

Qualifications

• At least three years of work experience in administrative support.
• Experience in International Nonprofit Organizations.
• Fluency in English; fluency in French or any African dialect(s) is a plus.

Responsibilities

• Develop global talent strategy aligned with mission.
• Lead workforce planning processes.
• Manage onboarding experiences.

Skills

Organizational skills

Communication skills

Negotiation skills

Change management

Attention to detail

Education

Bachelor’s degree in Development or related field

Job description

About CorpsAfrica

CorpsAfrica was founded in 2011 by former Peace Corps Volunteer Liz Fanning with the idea of turning community development in Africa over to local changemakers. During her own service, Liz was approached by young Moroccans who wanted to be Peace Corps Volunteers so they could help people in their own country, but she had to tell them it was only for Americans.

www.corpsafrica.org

Since launching its first program in Morocco in 2013, it has expanded to 10 countries across the continent and aims to expand to all 54 of Africa’s countries in the next ten years. To date, CorpsAfrica has hosted over 1,200 Volunteers across Morocco, Senegal, Malawi, Rwanda, Ghana, Kenya, Ethiopia, Uganda, The Gambia, and South Africa. The organization will open a program in Côte d’Ivoire in 2025 and plans to open a 12th country program in 2026. Volunteers have completed over 800 community‑led projects, including building wells, schools, roads, and irrigation systems; establishing literacy programs; and supporting vegetable and livestock farms.

Overview of the Position

The Talent & People Operations Lead will be responsible for:

• Developing and executing a cohesive global talent strategy aligned with CorpsAfrica’s mission and growth plans.
• Leading workforce planning processes to anticipate and address current and future talent needs.
• Governing practices to ensure data accuracy, reporting, and compliance.

Partnering with country programs to forecast, build sourcing pipelines, and ensure consistent candidate experience and regulatory compliance.

Reports to: Director of People & Culture

Specific Responsibilities

Talent Strategy & Workforce Planning

• Develop and execute CorpsAfrica’s global talent strategy in collaboration with senior leadership.
• Lead multi‑year workforce planning, aligning with program growth, budget, and strategic priorities.
• Identify critical roles, succession needs, skills gaps, and mobility requirements.
• Establish workforce scenarios, headcount targets, and hiring timelines by region and function.

Sourcing, Recruitment, and Candidate Experience

• Partner with country programs to forecast talent needs and build proactive sourcing pipelines.
• Design and implement standardized recruitment processes, ensuring a positive and consistent candidate experience.
• Define employer value proposition (EVP) and messaging tailored to regional contexts while maintaining global consistency.
• Monitor time‑to‑fill, quality of hire, cost‑per‑hire, and applicant conversion metrics; optimize accordingly.
• Oversee interview processes, candidate feedback, and onboarding experiences to preserve alignment with values and compliance standards.

Data Governance and Compliance

• Develop and maintain dashboards for talent metrics (headcount, turnover, retention, diversity, training, etc.).
• Ensure data privacy, security, and regulatory compliance across all countries.
• Implement standardized HR policies, processes, and documentation in collaboration with legal and country leads.

International & Cross-Country Alignment

• Harmonize HR policies and practices while respecting local labor laws and cultural contexts.
• Coordinate with country leads to implement global programs (performance management, compensation planning, learning & development).
• Manage change initiatives and communications to ensure smooth adoption across regions.

Learning & Development

• Identify learning needs linked to strategic goals; design or curate development programs.
• Promote leadership development, technical upskilling, and onboarding programs.
• Track training metrics and ROI; adjust offerings to maximize impact.

Talent Analytics & Reporting

• Build and maintain robust analytics to inform decision‑making.
• Provide regular leadership reports on talent supply, risk, and capability development.
• Conduct qualitative insights from staff surveys to inform HR strategies.

Compliance, Risk & Employee Experience

• Assess and mitigate HR‑related risks (compliance, labor laws, data privacy, ethical standards).
• Champion an inclusive, respectful workplace culture with clear escalation and resolution pathways.
• Partner with Legal and Audit to support audits and policy updates.

Other responsibilities as assigned (5%)

Qualifications

• Bachelor’s degree in Development or related field, and at least three years of work experience in administrative support.
• Experience in International Nonprofit Organizations – Prior work with African development organizations or mission‑driven NGOs, ideally in a cross‑cultural or multi‑country context.
• Exceptional written and verbal communication skills, and organizational skills, with demonstrated ability to manage concurrent multiple assignments, meet tight deadlines, and prioritize accordingly, all with exceptional attention to detail.
• Excellent communication, negotiation, and change management skills.
• Fluency in English is required; fluency in French or any African dialect(s) is a big plus.
• Excellent written, oral, interpersonal, presentation, and creative problem‑solving skills.
• Ability to design and implement workforce planning, recruitment strategy, and governance frameworks at scale.
• A commitment to support youth leadership, participatory community development, impact evaluation, transparency, and accountability.
• Trustworthiness and Confidentiality: Demonstrates the highest level of integrity and discretion in handling sensitive information, maintaining strict confidentiality, and consistently earning the trust of leadership, colleagues, and external partners.
• Demonstrated ability to influence senior stakeholders and collaborate across functions and geographies.

TO APPLY

Interested applicants should submit a cover letter that illustrates qualifications relevant to this role and an updated résumé. Applicants must be legally authorized to work full‑time in Rwanda and should not require employment sponsorship. Only complete applications will be considered. The deadline to apply is December 5, 2025.

As an Equal Opportunity Employer, CorpsAfrica encourages applications from all individuals regardless of age, gender, race, ethnicity, sexual orientation, marital status, physical ability or any other legally protected basis.