PEOPLE AND COMMUNICATION SPECIALIST

JBCOCOA; Gelang Patah; On-site; MYR 70,000 - 90,000; Full time

Job summary

A fast-growing company in Gelang Patah is seeking a People and Communication Specialist to enhance employee experience and manage communications. The ideal candidate will focus on HR strategies and corporate communications, requiring a degree in related fields and 5–7 years of experience. Responsibilities include improving performance management processes, managing website and social media, and content creation. Knowledge in Microsoft Office 365 Sharepoint and WordPress is preferred. Candidates interested in making an impact are encouraged to apply.

Qualifications

• 5–7 years of experience in communications, HR-related coordination, or people initiatives.
• Excellent written and verbal communication skills.
• Ability to manage projects under tight deadlines.

Responsibilities

• Drive planning and continuous improvement of performance management processes.
• Manage corporate website and social media channels.
• Support HR in implementing people-related frameworks and tools.

Skills

Communication skills

HR knowledge

Interpersonal skills

Content creation

Project management

Organizational skills

Education

Degree in Human Resources, Communications, Public Relations, Marketing or related fields

Tools

Microsoft Office 365 Sharepoint

WordPress

Canva

Job description

JB Cocoa is a fast-growing company with exciting opportunities for growth.

Are you driven and passionate about making impact? Do you, like many of us here at JB Cocoa, enjoy shaping the world of cocoa through the work that you do? If that’s you, we invite you to look no further and reach out.

At JB Cocoa, we are committed to creating a supportive and enabling environment for growth and sustainability.

We are looking for a People and Communication Specialist to carry a dual focus on People (HR) and Communications, supporting the organisation in strengthening employee experience, enhancing communication effectiveness, and sustaining a cohesive company culture. The specialist will drive strategic planning, process improvements and execution for key People initiatives, while also managing internal, external and digital communications across the Group.

Roles and Responsibilities

People (HR) – Strategy, Process Improvement & Execution

• Drive the planning and continuous improvement of performance management, compensation & benefits processes, and employee engagement initiatives.
• Review existing HR workflows and propose improvements to enhance effectiveness, consistency and employee experience.
• Support HR in implementing people-related frameworks, tools and communication materials.
• Partner with stakeholders to ensure alignment of People initiatives with company culture and organisational goals.

Corporate & Internal Communications

• Support strategic communications planning and contribute to culture-building initiatives.
• Assist in communications infrastructure setup (SOPs, workflows, corporate identity guidelines).
• Develop internal and external content, including announcements, newsletters, campaigns and presentation materials.
• Liaise with departments such as HR, Sustainability, Sales & Marketing and QA to ensure unified messaging and communications support.
• Co-lead and maintain the SharePoint intranet project and manage the internal editorial calendar.

Digital & External Communications

• Manage and update corporate website and social media channels, including planning and content development.
• Support stakeholder relations and press announcements.
• Conduct media monitoring, social listening and analytics reporting.
• Maintain corporate, creative and digital asset libraries.

Job Requirements

• Degree in Human Resources, Communications, Public Relations, Marketing or related fields.
• 5–7 years of experience in communications, HR-related coordination or people initiatives, preferably in a corporate environment.
• Strong understanding of HR processes such as performance management, C&B principles and staff engagement programs.
• Excellent communications skills, interpersonal and presentation skills, as well as the ability to relate and rally staff at various levels.
• Good command of the English language (written and spoken), and additional language(s) of Mandarin and/or Bahasa Malaysia.
• Experience in content creation and editorial calendar management, and the development of communications corporate identity, workflows and SOPs.
• Technical communication skills in Microsoft Office 365 Sharepoint, WordPress and Canva, and the use of e-newsletter creation applications/platforms will be an advantage.
• Adept in photography and videography preferred.
• Meticulous, organised, and able to manage projects and work under pressure and tight deadlines.
• Ability to work independently, proactively and multi-task.
• Team player who is able to effectively communicate and collaborate cross-functionally and with overseas offices.
• Excellent written and verbal communication skills.

Department: Corporate Communication

Education: Degree in Human Resources, Communications, Public Relations, Marketing or related fields

Interest candidates are encouraged to email their resume to the email address below