Payroll Specialist

Chubb Insurance; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A major insurance company in Kuala Lumpur is seeking a Payroll Specialist to manage payroll processes for APAC countries. Responsibilities include ensuring timely payroll delivery, coordinating with HR and vendors, and producing reports. The ideal candidate will have at least three years of payroll experience in the BPO or Shared Services sector, with strong analytical skills and attention to detail. This role focuses on efficiency and accuracy in payroll management.

Qualifications

• Good knowledge of payroll and statutory labour laws for calculations.
• Experience in managing payroll across multiple APAC countries.
• At least 3 years in payroll processing in BPO or Shared Services.

Responsibilities

• Prepare and validate the assigned country payroll.
• Monitor payroll inputs and coordinate with Local HR.
• Review payroll registers and make necessary corrections.
• Coordinate with payroll vendor to ensure on-time payouts.
• Produce monthly payroll reconciliation reports.
• Manage payroll-related queries and tickets from stakeholders.

Skills

Payroll knowledge

APAC payroll experience

Customer relationship skills

Analytical skills

Attention to detail

Communication skills

Job description

Job Description

Role Purpose: The HR Shared Services Payroll Specialist is a new addition to the APAC HR Operations team in support of Chubb's HR transformation journey and will be responsible for the overall delivery of all Payroll activities to ensure employees are paid on time.

Responsibilities

• The day-to-day activities include preparation, documentation, review, and validation of the country payroll (assigned).
• Monitor and ensure respective country payroll inputs are consolidated and validated. Work with Local HR to receive inputs in a timely manner as per the agreed payroll calendar with the payroll vendor.
• Review payroll registers and coordinate with payroll vendor for required adjustment/correction. Work closely with the vendor for end-to-end payroll processing.
• Coordinate with payroll vendor, Finance, and Local HR to ensure on‑time pay‑out to employees
• Produce/Generate monthly and periodic payroll reconciliation report
• To work with payroll vendor and Local HR to manage monthly, annual reporting and tax filings as per the deadline
• Monitor and analyse Payroll Process to develop/suggest more efficient procedures while maintaining high level of accuracy and timely pay‑out to employees.
• Manage queries and tickets from employees/stakeholders internally.
• Any other payroll related projects and adhoc reporting that maybe assigned from time to time.

Qualifications

• Good knowledge/experience of payroll and related statutory labour laws required for payroll related calculations.
• Experience working in few countries payroll within APAC is required (e.g. Malaysia, Singapore)
• Experience in Payroll processing for at least 3 years gained in BPO or Shared Services industry.
• Internal and external customer relationship skills.
• Self‑starter with a good track record of working in a dynamic and self‑sufficient environment
• Results focused and proactive open to change and willing to learn new skills
• Can do attitude and performance driven as individual contributor
• Excellent written and verbal communication skills
• Role model of integrity
• Well organized and possess ability to prioritize, multi task and manage conflicts.
• Keen attention to details and good analytical skills.
• Accuracy, timeliness on delivery of required outputs.