Payments Operations Lead - Hybrid, Mentorship & Growth

Ezypay (Business Registration: iConnect360 Sdn Bhd); Kuala Lumpur; Hybrid; MYR 90,000 - 120,000; Full time

Job summary

A leading payment solutions provider in Kuala Lumpur is looking for a Payment Operations Team Lead. This role involves spearheading the management and enhancement of payment operation processes, overseeing daily activities, and mentoring a high-performing team. The ideal candidate will have over 5 years of payment operations experience, including leadership in a fast-paced environment. This position offers a generous salary package and a hybrid work environment.

Benefits

Generous salary package

Casual dress code

Flexible working arrangements

Delicious office snacks

Guidance from leaders

Dynamic work environment

Early office hours

Team breakfast every Thursday

Medical coverage for family

Birthday off

Qualifications

• 5+ years of experience in payment operations, including leadership roles.
• Strong knowledge of payment systems and compliance.
• Demonstrated ability to lead teams and foster collaboration.

Responsibilities

• Lead and mentor the Payment Operations team.
• Oversee daily payment processing activities.
• Implement and optimize operational processes.
• Manage payment issues and escalations.
• Monitor KPIs to track performance and suggest improvements.

Skills

Payment operations experience

Leadership skills

Analytical skills

Communication skills

Problem-solving skills

Tools

Microsoft Office Suite

Data analysis tools

Job description

A leading payment solutions provider in Kuala Lumpur is looking for a Payment Operations Team Lead. This role involves spearheading the management and enhancement of payment operation processes, overseeing daily activities, and mentoring a high-performing team. The ideal candidate will have over 5 years of payment operations experience, including leadership in a fast-paced environment. This position offers a generous salary package and a hybrid work environment.