Parts Manager

WAYON ENERGY; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading energy technology firm in Malaysia is seeking a Supply Chain Coordinator to manage spare parts orders and inventory. The role involves tracking order statuses, performing inventory counts, and responding to customer inquiries. Ideal candidates will have strong Excel skills and a solid understanding of inventory and logistics principles, with a focus on customer service. Competitive salary and opportunities for professional growth are offered.

Qualifications

• Understanding of basic inventory control principles such as safety stock and FIFO.
• Knowledge of warehouse operations and logistics.
• Strong proficiency in Excel for data analysis.

Responsibilities

• Receive and review spare parts orders, ensuring accuracy.
• Process orders promptly based on the service agreement.
• Track order status from warehouse to shipping.
• Perform daily inventory counts to ensure accuracy.
• Respond to customer inquiries regarding part prices and availability.

Skills

Supply Chain Management

Inventory Management

Proficiency in Microsoft Excel

Logistics Understanding

Communication Skills

Customer Service Awareness

Job description

Wayon Energy Technology Co., Ltd. was established in September 2013 as the business platform company of Hong Kong-listed Wasion Holdings Limited (HK3393) for its "Source, Grid, Load, Storage" development strategy. The company is primarily engaged in the R&D, production, and sales of smart power distribution equipment, new energy storage systems, and charging/swapping equipment, while also providing customers with new energy power station system solutions.

WeYoung is the manufacturing facility of Wayon Energy in Malaysia, is a low-voltage power distribution shelter manufacturing facility located in Kulai. We currently maintain stable production orders. By August, we’ll have approximately 100 staff onsite (including both Chinese and other countries workers).

Responsibilities

1. Receive and review spare parts orders from customers (internal repair engineers or external customers), ensuring information is accurate.
2. Process orders promptly based on the service agreement.
3. Track order status from warehouse picking and packing to shipping, ensuring on-time delivery.
4. Track the fault part back to warehouse.
5. Perform daily inventory counts (cycle counts or annual stocktakes) to ensure system data matches physical inventory.
6. Monitor inventory levels, identify slow-moving and obsolete parts as well as shortages, and alert the procurement or planning department.
7. Act as the direct point of contact for parts services, responding promptly and professionally to customer inquiries regarding part prices, availability, delivery times, and technical compatibility via phone, email, or online systems.

Requirements

1. Supply Chain & Inventory Management Knowledge: Understanding of basic inventory control principles such as safety stock, economic order quantity (EOQ), and FIFO (First-In, First-Out).
2. Logistics & Warehousing Basics: Understanding of basic warehouse operations and domestic/international logistics.
3. Office Software: Strong proficiency in Microsoft Excel (e.g., VLOOKUP, PivotTables) for data analysis and reporting.
4. Communication and coordination skills, logical analysis ability, stress resistance ability and customer service awareness.