Partner Key Account Manager

Axi; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A top brokerage firm is seeking a Partner Manager to enhance relationships with IB and affiliate partners in Vietnam. This role requires at least 3-5 years of experience in partner management, fluency in Vietnamese and English, and knowledge of the Vietnamese market. The position involves onboarding partners, managing their business growth, and collaborating with teams to ensure success. Competitive compensation and extensive learning opportunities are offered, alongside 21 annual leave days and health insurance.

Benefits

Competitive and attractive compensation

Extensive learning opportunities

21 annual leave days

Health Insurance

Qualifications

• At least 3-5 years of experience managing partners/IBs/affiliates in a similar industry.
• Must speak fluent Vietnamese and English.
• Knowledge about the Vietnamese market is essential.

Responsibilities

• Develop solid relationships with IB and affiliate partners.
• Acquire quality partners and ensure smooth onboarding.
• Manage partner business planning on a quarterly basis.

Skills

Fluent Vietnamese

Fluent English

Partner management experience

Knowledge of the Vietnamese market

Ability to adapt in a dynamic environment

Job description

Who We Are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you do at Axi!

The role is to improve the performance and partner experience across the entire partner lifetime journey from acquisition, onboarding, retention to nurturing.

Your EDGE Assignment/You Will

• Responsible for developing a solid and trusting relationship with IB and affiliate partners in the assigned market.
• Responsible for acquiring quality partner in the market and onboarding that partner smoothly to our partner management system.
• Responsible for complying partner tier policy whilst maintaining the partner acquisition performance.
• Single point of contact for all partner business.
• Handle complaints from partners in accordance with established internal policies and deliver compliance approved responses to partner when requested.
• Responsible for professional, sound, healthy communication, and relationship with partner.
• Responsible for improving partner business in terms of trading volume, net fee revenue and active number of customers under partner in the market.
• Responsible for proper partner business planning in quarterly basis and execute agreed strategy to grow market.
• Work closely with trade marketing, IB product manager and local conversion/retention team to drive partner business growth.

Are you the one?

• At least 3‑5 years of experience managing partners/IBs/affiliates in a similar industry.
• Must be able to speak in fluent Vietnamese and English.
• Knowledge about the Vietnamese market.
• Ability to adapt to a fast‑paced, dynamic environment and handle multiple priorities simultaneously.
• Willing to relocate to Malaysia.

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 21 annual leave days per year.
• Health Insurance.

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Final Interview (45 minutes)

We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.

We do not accept unsolicited resumes from recruitment agencies. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment‑related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.