Partner KAM Team Leader (India/Pakistan market)

Axi; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading financial brokerage in Kuala Lumpur is seeking a Partner Relationship Manager to enhance partner experiences and manage relationships across various stages. Candidates should have 3-5 years of sales experience in a similar industry and possess strong communication skills in English. The role focuses on team leadership, partner acquisition, and performance improvement, making it essential for applicants to be adaptable in a dynamic environment. Competitive compensation and professional development opportunities are available.

Benefits

Competitive and attractive compensation

Extensive learning opportunities

21 annual leave days

Health Insurance

Qualifications

• At least 3-5 years of Sales experience in a similar industry.
• Must have fluent English communication skills.
• Knowledge about the India/Pakistan market.
• Ability to adapt to a fast-paced, dynamic environment.

Responsibilities

• Develop a solid relationship with IB and affiliate partners.
• Comply with partner tier policy and maintain acquisition performance.
• Handle complaints and ensure excellent communication with partners.
• Plan partner business quarterly and execute growth strategy.
• Lead, coach, and develop a team of KAMs.

Skills

Sales experience

Fluent English communication

Knowledge about the India/Pakistan market

Adaptability to dynamic environments

Job description

Overview

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

The role is to improve the performance and partner experience across the entire partner lifetime journey from acquisition, onboarding, retention to nurturing.

Your EDGE assignment/You will

• Responsible for developing a solid and trusting relationship with IB and affiliate partners in the assigned region.
• Responsible for complying with partner tier policy whilst maintaining the partner acquisition performance.
• Single point of contact for all VIP/High net worth partner business.
• Handle complaints from partners in accordance with established internal policies and deliver compliant responses to partners when requested.
• Responsible for professional, sound, healthy communication, and relationship with partners.
• Responsible for improving partner business in terms of trading volume, net fee revenue and active number of customers under partner in the market.
• Responsible for proper partner business planning on a quarterly basis and execute the agreed strategy to grow the market.
• Work closely with trade marketing, IB product manager and local conversion/retention team to drive partner business growth.
• Adhere to Axi's Code of Conduct, Compliance and Risk, and Axi's policies and procedures with excellent partner experience.
• Conduct Training / QA for new joining KAM and team members, effective handling of escalations when necessary.

Team Leadership

• Lead, coach, and develop a team of KAMs to meet acquisition, retention, and revenue goals.
• Responsible for individual and team KPIs, provide regular performance feedback, and ensure alignment with business objectives.
• Responsible for driving culture of accountability, collaboration, and continuous improvement.
• Responsible for identifying and addressing any skill gaps through development and training initiatives.

Are you the one?

• At least 3-5 years of Sales experience in similar industry.
• Must have fluent English communication skills.
• Knowledge about the India/Pakistan market.
• Ability to adapt to a fast-paced, dynamic environment and handle multiple priorities simultaneously.

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 21 annual leave days per year.
• Health Insurance

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Final Interview (45 minutes)

We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

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Education

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