Partner Engagement Manager (ERP systems)

JonDavidson Pte Ltd; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading consulting firm in Kuala Lumpur is seeking a Partner Manager to identify and manage relationships with delivery partners. This role involves negotiating agreements, developing partnership strategies, and ensuring the performance of partners. The ideal candidate has over 5 years of experience in partner or vendor management, preferably in the IT or consulting sector, with a bachelor's degree in a relevant field.

Qualifications

• 5+ years of experience in partner management or related fields.
• Working experience in the ERP arena is highly preferred.
• Experience with resource vendors or subcontractors is a plus.

Responsibilities

• Identify and manage relationships with delivery partners.
• Negotiate terms and agreements covering pricing and service levels.
• Develop long-term partnership strategies.

Skills

Partner management

Vendor management

Business development

Delivery management

Education

Bachelor's degree in Business Administration, Information Technology, or related field

Job description

Responsibilities

• Identify, onboard, and manage relationships with delivery partners including resourcing agencies and subcontractors.
• Negotiate terms and agreements covering pricing, service levels, contract duration, and exclusivity where needed.
• Develop and execute long-term partnership strategies aligned with the Delivery team’s objectives and project pipelines
• Act as the main point of contact for partner-related issues, conflict resolution, and performance management.
• Work closely with internal delivery/project managers to forecast resource needs and coordinate with partners for timely fulfillment.
• Evaluate and monitor partner performance, including regular reviews of KPIs, compliance, and feedback collection.
• Maintain and update partner database, ensuring partner information and contractual terms are current and accessible.
• Collaborate with Finance and Legal teams on contracts, invoicing, and risk assessments.
• Continuously explore new partnership opportunities in the region to expand the delivery capacity.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, or related field.
• 5+ years of experience in partner management, vendor management, business development, or delivery management in IT/consulting/services industry.
• Working experience in the ERP arena is highly preferred.
• Experience in working with delivery partners such as resource vendors, subcontractors, or smaller SI firms is highly preferred.